Program Operations Analyst

Expected Semimonthly Salary:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary:

Under general supervision of the CCFA Director, the Program Operations Analyst, within the CCFA Division, supports organizational efficiency and sustainability through data-driven analysis, process improvement, and strategic initiative implementation. The Analyst plays a key role in evaluating operational and financial performance, optimizing workflows, and supporting cross-departmental alignment. This position ensures that initiatives are effectively executed and aligned with program goals, while fostering collaboration with internal teams and external partners.

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Data & Performance Analysis (40%Process Improvement & Optimization (20%)

Financial & Budget Analysis (10%)

Strategic Planning & Implementation (10%)

Cross-Departmental/Division Collaboration & Stakeholder Engagement (20%)

Job Specifications

Minimum Required

• Education: Bachelor's degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field.
• Experience: Minimum of five (5) years of professional experience relevant to program operations, data analysis, strategic planning, or continuous quality improvement that supports the successful execution of essential job functions.

• Travel: This position requires 25% travel. Travel may involve driving to other facilities to meet with vendors, provide facilities support, set-up, deliver supplies, and CCRC sponsored events. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and DMV clearance required.
• Work Schedule: Full time. Additional non-traditional work hours may be required, including early mornings, late evenings and weekends. This position is hybrid and requires office presence in both Headquarters and AV Office.
• Work environment: The work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Background & Health Clearance Requirements:
  • Background requirements determined according to the requirements of the program(s) which the position will be supporting.
  • Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995

Preferred

All minimum requirements above met, plus:

• Education: Master's degree preferred
• Experience: At least 1 year of relevant experience in one or more of the following areas:
  • Program monitoring or quality assurance
  • Data integration and analysis
  • Operational planning and process improvement
  • Training facilitation or adult education
  • Cross-functional collaboration, leadership, or team coordination
  • Customer service or case management in a public agency or social services setting

Review the job flyer for all the job details, requirements, and benefits: Program Operations Analyst

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.