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Job Summary
A non-clinical role which provides physical, emotional, and educational support services to pregnant individuals during the prenatal, labor and delivery, and postpartum periods. Assists clients and their families with accessing appropriate community resources. Assists with the coordination of group support programs and provides ongoing contact. Cultural competency and shared-life experiences with client population is preferred. Must have reliable transportation and be able to drive to and from appointments.
Essential Functions
- Participates in community events and activities that promote the awareness of doula services and its impact on birth outcomes.
- Conducts person-centered face to face or telehealth visits with pregnant persons that includes promoting health literacy and knowledge, assisting with the development of a birth plan, supporting personal and cultural preferences around childbirth, providing emotional and support and encouraging self-advocacy, reinforcing practices known to promote positive outcomes such as breastfeeding, identifying and addressing social determinants of health, and coordinating referrals to community-based support services (e.g. Women, Infants and Children [WIC] program, behavioral health services, transportation, home visiting services).
- Conducts person-centered face to face support during the pregnant persons' labor and delivery experience inclusive of providing continual physical comfort measures, information, and emotional support, advocating for beneficiary needs, and being an active member of the birth team.
- Conducts person-centered face to face or telehealth support during the postpartum period inclusive of education regarding newborn care, nutrition, and safety, supporting breastfeeding, providing emotional support and encouraging self-care measures, supporting beneficiary in attending recommended medical appointments, identifying and addressing social determinants of health, coordinating referrals to community-based support services (e.g. Women, Infants and Children [WIC] program, behavioral health services, transportation, home visiting services).
- Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provider(s). Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment.
- Documents services as required by Medicaid policy and also including person-centered goals regarding birthplan and breastfeeding, and periodic evaluations of goals, education, and referrals to other support programs.
- Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy. Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor.
Qualifications
- Required High School Diploma or equivalent
- 2 years of relevant experience Work experience as a doula; experience working with Medicaid families; experience working with pregnant and postpartum families; experience working as a community health worker; experience working in a home visiting program for pregnant families Required
- Knowledge and use of community resources; social, health and public agencies and services. Required
- CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
- CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
- LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
- CRT-Lactation Peer Counselor - ALPP Academy of Lactation Policy and Practice Upon Hire preferred
- CRT-Doula Medicaid Enrolled - Michigan Department of Health and Human Services Michigan Department of Health and Human Services 30 Days required
- CRT-Doula Medicaid Approved - Michigan Department of Health and Human Services Michigan Department of Health and Human Services 30 Days required
Physical Demands
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs
- Waist to Waist > 5 lbs: Seldom up to 50 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 25 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting: Occasionally
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Driving: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status
Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids
Department Name Maternal Infant Health Program - GR
Employment Type Part time
Shift Variable (United States of America)
Weekly Scheduled Hours 0.01
Hours of Work On call
Days Worked On call
Weekend Frequency On-call weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
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Corewell Health
May 31, 2025