Senior Rail Transit Supervisor

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve. We are also a Veteran Friendly employer and encourage Veterans to apply.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Senior Rail Transit Supervisor is responsible for the daily operation of the Light Rail system. You will respond to and resolve operational problems and coordinate with both internal departments and outside agencies during emergencies. You will monitor and control safety systems, train movement, subordinate performance, and all authorized work on rail property. You will assist with the development of training programs, testing procedures, operating rules, operating procedures, and policies. You will be responsible for utilizing the designated mass messaging platform to inform management and other departments of service disruptions as well as ensuring safe and efficient tactics are utilized to restore service. You will respond to customer complaints and other non-emergency miscellaneous requests.

NOTE: This position is open to current Met Council employees only. This recruitment will create an eligible list to fill additional vacancies for 8 months.

• Provides work direction to Rail Supervisors, Train Operators and Systems Employees; authorizes, monitors, and controls all movement on the property.
• Develops, directs, implements, and controls delay management strategies or other failure recovery techniques during service delays or other unusual situations that may impact on - time performance.
• Assists with the development and implementation of training programs, rules, procedures and policies.
• Plan for and implement established plans for special events.
• Coordinate right of way work with Metro Transit Rail Systems Departments, including Track, Traction Power, Signals, Communications, and LRV Maintenance.
• Adheres to and monitors compliance and proper application of rules, procedures and regulations by employees, internal departments, outside agencies, and contractors.
• Performs operational evaluations, compliance testing, and emergency drills.
• Responds to and resolves incidents that impact rail operations and submit documentation identifying hazards and recommendations to improve operations, investigates all rail accidents, incidents, complaints, emergencies, and medical emergencies.
• Operates Rail Control Center equipment and other remote equipment to monitor safety systems, and schedule adherence of trains.
• Monitors 800 MHz radio system for activities of Train Operators, Rail Vehicle Maintenance personnel and other internal departments working within the storage yards and operations facility. Monitor SCADA system alarms and informs maintenance to rectify any problems. Monitor CCTV camera systems and take appropriate action to ensure safe, reliable operation of the transit system.
• Operates two-way radio system in accordance with Metro Transit established rules, procedures and Federal Communications Commission (FCC) regulations.
• Monitors and controls traction power systems, tunnel ventilation systems, mainline interlocking and manual crossovers, adjusts service levels and headways as required by operating conditions and passenger loads.
• Performs troubleshooting on rail vehicle problems to restore service. Operates Light Rail Vehicles in emergency situations when necessary.
• Performs inspections of stations, trains, mainline operations, yard operations and Right of Way property for unsafe and abnormal conditions.
• Assists Rail Supervisors, Train Operators and customers when revenue service is impacted; provides assistance and information to customers as required.
• Assists the Rail Transportation Managers in defining performance measures, goals, and priorities for the Rail Control Center and Field Operations.
• Assist in the management of staff compliance with policies, rules, procedures, practices, and adherence to labor contracts. Prepares concise reports, compiles information and maintains procedural reference information, and other required documentation.
• Performs outreach related duties with a variety of outside agencies and groups; including community groups, civic groups, professional organizations, and neighborhood groups.
• Performs other various duties and projects as assigned.

Any of the following combinations of increasingly responsible experience in transit, transportation, public safety, military service, or similarly related field including one (1) year of verifiable lead/supervisory experience and completed education in Business Administration, Transportation, or closely related field:

• High school diploma/GED with eight (8) years of experience, one (1) year must be of verifiable lead/supervisory experience.
• Associate's degree with six (6) years of experience, one (1) year must be of verifiable lead/supervisory experience.
• Bachelor's degree or higher with four (4) years of experience, one (1) year must be of verifiable lead/supervisory experience.

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate

• Must have a valid driver's license and an acceptable driving record.
• Must maintain valid DOT/medical qualifications.

• Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

• Knowledge of Metro Transit's operating rules, standard operating procedures, and the ability to interpret and apply them.
• Knowledge of strategic planning concepts and applications for development of the department goals including staffing.
• Knowledge of the Metro Transit SCADA system.
• Knowledge of Microsoft Office and other software frequently used by Rail Operations.
• Demonstrate strong leadership and interpersonal skills and the ability to work with diverse groups.
• Sound decision making skills.
• Work effectively in a "real time" operations environment; make sound decisions regarding the deployment of resources while working in emergency situations and under pressure of conflicting priorities.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

Union: TMSA/Grade H
FLSA Status: Exempt
Safety Sensitive: Yes. Subject to random DOT drug tests.

What your work environment will be:
Work is performed in a standard office setting and in the field. Requires conducting field inspections and off site duties as required. Position has exposure to working near moving parts, fumes and airborne particles, outdoor weather conditions and vibration. Some positions may require travel between primary work site to other sites. Must be flexible with the ability to work 12-hour shifts.

What steps the recruitment process involves:
You must qualify at each of the numbered steps below to be considered a final candidate for the job.

1. We review your minimum qualifications.
2. Must pass a Work Record Evaluation (for internal ATU employees only)
3. We rate your education and experience.
4. We conduct a structured panel interview.
5. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. All applicants' background checks and fingerprints must be cleared by the Bureau of Criminal Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.