Administrative Specialist

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

Are you looking for a position that will take advantage of your attention to detail and knack for precision? Your skills may be an excellent resource for the Administrative Specialist role with the Maricopa County Attorney's Office!

In this position, you will be responsible for providing superior customer service via the department's main phone lines and reception area, servicing the public, courts, law enforcement, and other government agencies. You will be providing principal reception duties to the County Attorney's Office to ensure community members are provided with accurate information.

Apply now to work with a dynamic group of diverse and talented professionals!

We believe in integrity. We believe in justice for all. And we are proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today, and join our team!

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of experience performing office, administrative, and clerical duties

• High school diploma or GED

• Other combinations of education and experience may be considered in substitution for the minimum qualifications

• Must currently possess or have the ability to obtain a valid Arizona Driver's License at the time of hire

• May be required to obtain a Notary Commission.

NOTE: The Maricopa County Attorney's Office requires a thorough background check of all successful candidates and is authorized to test prospective employees for the presence of illegally accessed drugs. Drug testing is conducted once an offer has been extended and prior to placement.

We Also Value

• Experience communicating with the public, government employees, and/or other law enforcement agencies verbally and in writing

• Bilingual (English/Spanish)

Job Contributions

• Directly receive evidence and intake from law enforcement. Officers drop off evidence that is to be routed to the assigned attorney. Staff must document the officer, badge # and agency dropping off the evidence; must research where the case is assigned and who the DCA and Paralegal are, they must then notify the assigned DCA and Paralegal and request whether it is to be interoffice mailed to them or if they will come to the reception area to pick it up. When law enforcement brings in items to that window it is for the DCA and paralegals so that it can be included in the Discovery process with the defense attorneys. The officer will give the receptionists either the departmental report number from their police agency to look up the case or the full name and date of birth of the suspect/defendant. With that information the receptionist can look up the case and determine who should be alerted that the items were brought in.If the officers bring in supplemental reports from a case that has not yet been charged through the court, they bring that to the Central Intake window on the west side of the building.

• Independently research databases and information to provide to the public. Databases used for research and information include PBK, Karpel, iCIS, Superior Court sites, Justice Court sites, Miscellaneous County and City sites

• Answer complex questions about the criminal justice process and procedures (explain the process to the public or victims who have questions about the next step). Victims and witnesses call to ask if the police department has submitted their case and what is the status. They also ask what to expect next, who can they reach out to with more information, etc. Next of Kin call in requesting answers to their questions regarding the case in which their loved one was a victim. Probation officers call to ask for the assigned attorney and the status of the case. Defendants call in to ask for the status of their case and who can help them. Officers call in for the status of their case, whether they are needed in court, etc. We receive calls from people wanting their property released.

• Provide reception services telephonically and in person by promptly prioritizing multiple simultaneous requests and accurately providing the appropriate information, documents, and media to a variety of customers, including citizens, Court personnel, other County departments, law enforcement agencies, and defense attorneys.

• Promptly and professionally answer multi-line telephone, determine the need of the caller/visitor, research the status of the case, and their role in the matter. Once that is determined, they must determine if our office is involved and can assist. At that point they may transfer the call to the appropriate MCAO employee, record a message, or accurately respond to inquiries but must always be mindful of the need for specific information to remain confidential. If MCAO is not involved in their matter they must determine the most appropriate agency that may assist. If they are unsure, they are to escalate the call to their immediate supervisor.

• Greet incoming visitors and determine if they have official business with our office. If they have an appointment, notify the designated MCAO staff member of their arrival in a timely manner. Request a form of identification and create a Visitor Badge. If they do not have business with our office, the receptionist must then determine who they should be directed to, ie. defense counsel, the court, law enforcement, the law library, or request the Duty Detective to assist them with obtaining specific documentation that they may be entitled to.

• Utilize internal and external databases to access and retrieve case information and other information.

• Maintain knowledge of current high-profile cases and office issues to better respond to public inquiries or media requests.

• Work independently with minimal direct oversight from the Supervisor

• Scan a variety of legal documents and upload into PbK case files to assist other Divisions as they prepare their criminal cases for prosecution. Also provide additional assistance on special projects that may be time sensitive in the Reception area or other areas of the office

• Expedite the delivery of incoming postal mail, motions, and items delivered to our office from a variety of sources that may be time-sensitive and distribute to the appropriate employee. Researching the status of the case or the jurisdiction the matter is being handled in is often required through a variety of electronic sources, ie. Court websites, County department websites, ICIS, PbK, etc.

• Create, update, and maintain documents and reports as requested.

• Type, photocopy, scan or fax miscellaneous documents as needed.

• Attend regular office press conferences to become familiar with the current messages being shared by our County Attorney with the media on cases of interest

Working Conditions:

• Mostly office setting in high volume, fast-paced environment

• Requires long periods of sitting while completing computer activities

• Ability to travel to and from various county locations for meetings and training, utilizing personal or county vehicles

• Ability to lift and/or move up to 20 pounds

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!