Homeowner Services Coordinator - 2025-26

Homeowner Services Coordinator

For one year, get paid to build sustainable solutions in a community, gain valuable hands-on experience and prepare for your future. This full-time AmeriCorps service position offers a great opportunity to make a real impact in the lives of others while building your own knowledge and skillset.

AmeriCorps National members serve the community in direct service and capacity building activities.

What will you do?

The Homeowner Services Coordinator builds and maintains the pipeline of homeowner families by leading efforts to recruit and educate qualified families for both homeownership and home repair opportunities. This role involves recruiting homeowner family applicants and serving as their point of contact as they go through the application process. Together with a family selection committee, you help select homeowner families for a variety of housing products including new home construction, repair or rehab of existing homes and weatherization projects.

• Coordinate existing programs to recruit homeowner applicants for traditional homeownership opportunities or for expanded housing products such rehab, repair or weather revitalization.
• Conduct applicant orientations and assist families throughout process of completing the housing application.
• Work with the family selection committee to select homeowner families based on established criteria and regulations.
• Work with the family services committee and staff to provide educational opportunities to homeowner families.
• On occasion, build alongside homeowner families as they complete their contract requirements.

This position will focus on homeowner services and neighborhood revitalization aspects of Habitat affiliate operations.

Where will you serve?

• Organization name: Habitat for Humanity of the Charlotte Region
• Nearest metropolitan area: Charlotte, NC
• Full-time staff: 225
• Expected number of AmeriCorps members: 17
• Number of homes to be built: 60
• Activities and attractions: Our offices and AmeriCorps apartments are less than 15 minutes away from uptown Charlotte, a three-hour drive from the beaches of North and South Carolina, and a two-hour drive from the Blue Ridge Mountains. In addition, local activities include Carowinds, The US Whitewater Center, the Mint Museum, and the Charlotte History Museum.
• Unique projects: During the first few weeks of their service terms, members will participate in a goal creation meeting with their supervisors. These goals will be revisited at their 60-day, mid-year, and end-of-year reviews, and can be modified at any time. Our staff members have prepared to supervise their AmeriCorps members by outlining tasks for each AmeriCorps position to complete on a daily, weekly, monthly, and quarterly basis, and will use the completion of these tasks to see track the successes of the AmeriCorps position. We believe that member development, personal and professional growth during their term is another factor in determining the success of the project and will implement a monthly all-AmeriCorps training day to invite guest speakers and outside organizations to speak and teach the AmeriCorps in addition to check-ins with the Host Site Manager to ensure a positive experience for our affiliate and for the member serving.

When will you serve?

Start dates are flexible and based on this location's availability. Talk to the hiring manager for this position about start dates during your interview process. The start date will be 4-6 weeks from receiving an offer and no earlier than August 2025.

Benefits of AmeriCorps service

• Living allowance of $20,400 for approximately 10 months of service.
• Segal Education Award of $7,395, upon successful completion of service (lifetime maximum of two full education awards).
• Forbearance for most federally-guaranteed student loans.
• Health care benefits and enrollment in Employee Assistance Plan.
• Personal and medical leave - approximately 10 days total.
• Personal and professional development opportunities.
• Child care benefits, if you qualify.
• Worker's compensation insurance.

Supplemental Benefits

• Free housing
• Whitewater Center annual pass
• $100 ReStore gift card

Minimum Requirements

Applicants must be a U.S. citizen, national or lawful permanent resident at least 18 or older and have a high school diploma or GED.

What are we looking for?

Our ideal candidates:

• Are passionate about serving the community through direct service.
• Demonstrate respect for diversity of opinion, experience, and background.
• Desire to gain hands-on experience in the affordable housing and nonprofit sector.
• Have experience working on a team.
• Possess stellar interpersonal communication skills.
• Are motivated and committed to serve full time and in person.