Workflow Technician

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!

What You'll Do

IronArch is seeking a Workflow Manager (Administrative Technician) to support the Air Force Civil Engineer Center (AFCEC) in San Antonio, TX. This is a full-time, 100% on-site position, Monday through Friday during regular business hours, with no travel required. The Workflow Manager will ensure the quality and timely management of staff packages in direct support of senior leadership. The ideal candidate will have experience working in a military staff environment and/or direct experience with the Air Force's Task Management Tool (TMT).

Key Responsibilities

• Manage workflow and TMT tasks by receiving incoming packages or tasks, determining ownership, assigning tasks to action officers, and reviewing and processing them through executive administrative staff to the appropriate offices.
• Prepare a daily task listing with status updates for senior government client review and use.
• Maintain and update a status listing of all client organization tasks for presentation at weekly client staff meetings.
• Collaborate with the government client to resolve legacy overdue tasks and provide ongoing daily monitoring.
• Provide administrative support to senior leadership, division leads, and efficiency teams, including scheduling, travel coordination, event planning, and responding to stakeholder inquiries.
• Participate in business process re-engineering efforts for administrative processes and organizational transformation.
• Perform other job-related duties as assigned.

• Minimum of 3 years of relevant experience
• Bachelor's degree in a related field
• U.S. Citizenship required
• Ability to obtain a Public Trust Tier 4 clearance
• Expertise in information/knowledge management, administrative transformation, or records management
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and Adobe Acrobat Pro
• Experience supporting U.S. government clients or the Department of Defense (DoD) preferred
• Experience as an executive assistant in a corporate or government environment
• Active security clearance or recent NACI background investigation (within the last five years)
• Excellent oral and written communication skills
• Superior client interaction and problem-solving skills
• Ability to work designated core hours consistently

Why IronArch Technology?

• Awarded Best Place to Work 8 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11 paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 8 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.