Benefits Assistant

Dole Food Company, Inc.
United States, Arizona, Yuma
May 30, 2025
Benefits Assistant LinkedIn Twitter Email Message Share Category Human Resources All Locations 639 S Sanborn Rd, Salinas, California 32655 Camphora Gloria Rd, Soledad, California Position Type Full-Time/Regular Tracking Code 977 Bilingual/biliterate English/Spanish required *GENERAL DESCRIPTION / PRIMARY PURPOSE:* Assist the Benefit team with the timely collection, review and entry of benefit elections. Provide general support to employees with regard to their benefits. *MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:* * Assist employees with general benefit related questions, escalate issues to Benefits Coordinator * Assist with union benefit enrollment support (New Hire, Recall, Annual Enrollment, Qualified Status Changes) * Collect and organize new elections or qualified change forms * Ensure all supporting dependent or qualified status change documentation has been provided by employees for applicable health and welfare elections. Then prepare all documentation for submission to TPA, Carrier or Trust * Track enrollments and prepare follow up notices and ensure distribution to employees (i.e. missing enrollment, missing documentation, non-payment coverage drop) * Assist payroll with final check benefit deduction calculations for terminating and seasonal employees * Track LOA self payments and identify missed payments. Work with Benefits Coordinator on associated ADP entries. * Identify end of eligibility period for employees on LOA. Work with Benefits Coordinator on associated ADP entries. * Provide confirmation of enrollment information when necessary * Process medical support orders and agency requests for benefits information * Run census reporting and validation * Assist with benefit related communication distribution * Prepare basic benefit reports as requested * Provide back up support for Benefits Coordinator for time sensitive fundings and calculations * Other duties as assigned. Required Skills *JOB SPECIFIC COMPETENCIES:* * Experience with health and welfare benefit responsibility or some experience in a human resources position preferred but not required. * Ability to comprehend established policies, practices, and guidelines in a union setting * Excellent communication and interpersonal skills required to successfully interact with co-workers, employees and management. * Detail oriented with strong analytical skills * Ability to work in a very fast paced environment, as well as, autonomously within a team setting. * Motivated self-starter with the ability to manage time and prioritize work * Advanced skills in Word, Excel, Outlook, ADP experience a plus. * Bilingual/biliterate English/Spanish required PHYSICAL REQUIREMENTS: * While performing the duties of this job, the employee is regularly required to sit for long periods of time; use hands to handle or feel objects, tools, or controls; talk or hear. * The employee must occasionally lift (including overhead) and/or up to 15 lbs. WORK HOUR & TRAVEL REQUIREMENTS: * Ability to work overtime, weekends, rotating shifts preferred/required. Required Experience *EXPERIENCE & EDUCATION:* * High school diploma or equivalent required * BA or AA degree preferred PAY RATE: $20.00 Per Hour EEO STATEMENT: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.