Student Services Specialist Senior (Short-Term)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Avondale | |
 May 31, 2025 | |
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Student Services Specialist Senior (Short-Term) Job ID: 321422 Location: Estrella Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $20.23 - $26.30/hourly, DOE Grade 111 Work Schedule Work hours are typically standard Monday - Thursday, 8am-5pm Fridays 8am-5pm, however, there are weekends and evenings that may be required. Schedule is based on the operational needs of the department and EMCC. To best serve the students, department, and college, this position is fully in-person. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Estrella Mountain Community College (EMCC) is hiring a Student Services Specialist Senior (Short-Term). This position provides student service program support, advisement, processing, and information resource referrals within the Career and Transfer Center. This position is responsible for performing the more technically demanding program support tasks, including extensive student advising and cohort case management, guidance, and processing related to CARE/Early Alert/Basic Needs, career and transfer planning, and retention initiatives. This position has an expected job end date of 06/30/2026. Essential Functions 30% - Provides timely response and support to student early alert and care reporting system inquiries and submissions. Provides support and follow-up, tracking, referral, and documentation of supports and services provided. Reports on early alert and care reporting services and follow-ups and provides student enrollment and progress data tracking. Work with stakeholders on campus to promote a positive and supportive learning environment to maximize student success. Serves as a point of contact for students, faculty, and staff regarding early alert and care reports. 30% - Provides career services, including resume development, interview preparation, and career exploration. Provides intentional workshops and classroom visits simultaneously to maximize student access to career and transfer resources. Coordinates career readiness workshops, classroom visits, transfer representative events, and career services. Oversees and maintains relationships with university transfer representatives, ensuring consistent communication and coordination of visits, presentations, and student visits. Coordinates office workflow and collects data on department services, activity/event engagement, and retention initiatives. 30% - Provides support for additional department retention-based initiatives that promote student persistence, retention, and completion, including but not limited to: registration room, new student orientation, cohort outreach, and additional approved department programming. 10% - Trains student workers and staff on career and transfer center procedures and student support best practices. Develops marketing materials, presentations, and informational resources for students and stakeholders. Other duties as assigned commensurate to the grade level of the position. Minimum Qualifications Associate's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High school diploma/GED and four (4) years of full-time equivalent of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Bachelor's degree in behavioral health, counseling, education or related area B. Three (3) years or more experience providing customer service in multiple modalities within a higher education setting C. Two (2) or more years' experience supporting student development initiatives and/or programming in a higher education setting D. Two (2) or more years' experience providing Career Services and facilitating student workshops in higher education setting E. Two (2) or more years' experience providing office coordination and/or managing office workflow F. One (1) or more years' experience providing early alert and/or basic needs support in a higher education setting G. One (1) or more years' experience using a case management approach to support at-risk student populations Special Working Conditions 1. This is a short-term position with an expected job end date of 06/30/2026. 2. May be required to view a computer monitor for a prolonged period of time. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled Estimated first review on June 10, 2025 Must apply by 11:59 P.M. on June 9, 2025, to be considered If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321422&PostingSeq=1 jeid-2ac7c583cea65e44be9b908a31b5598c | |