Software Engineer, Site Reliability

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Primary Responsibilities:

• Design, implement, improve and maintain infrastructure for containerized, microservice and virtualization environments
• Troubleshoot and debug issues with a focus on resolving problems quickly with minimal impact to customers and developers
• Manage processes, systems, and infrastructure, leveraging best practices and security
• Monitor and manage service reliability, availability, and performance
• Support and troubleshoot Linux and Containers
• Bolster reliability and performance of customer-facing services
• Build tools and systems to manage infrastructure and applications
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating
• Provide primary operational support and engineering for multiple large, distributed software applications
• Participate in on-call rotation

Required Skills, Experience & Education:

• Experience with containerization and orchestration technologies
• Experience with hypervisor technology
• Experience with code management and deployment processes (CI/CD), procedures, and tools
• Proficiency reading and authoring code using Bash, Python, or Go
• Familiarity with Linux operating system(s)
• A pragmatic approach to problem-solving
• Strong teamwork and collaborative skills
• Limited travel within the continental United States will be expected
• Rudimentary understanding of industry-standard security principles/practices and a willingness to implement and follow them

Preferred Skills, Experience & Education:

• Monitoring & Alerting (Prometheus, Grafana, Alert Manager, etc.)
• Container Orchestration (Kubernetes, Mesos/Marathon, Helm, etc.)
• Configuration Managment (SaltStack, Ansible, Terraform, etc.)
• CI/CD Tools (Jenkins, Gitlab CI/CD, Github Actions, etc.)
• Scripting/Programming (Bash, Python, Go, Rust, etc.)
• Linux Networking (NetworkD, OVS, NetPlan, routing, etc.)
• Messaging Systems (Kafka, RabbitMQ, etc.)
• NoSQL Databases (MongoDB, etc.)
• Server Hardware Operations (PXE, Cloud Init, Kickstart, IPMI, etc.)
• Cloud Operations (AWS, GCP, etc.)
• Server Hardware install, maintenance and troubleshooting experience (HP, Dell similar)

Learn about the Vivint Culture and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.