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Project Manager I (Marketing)

Navy Federal Credit Union
United States, Florida, Pensacola
Jun 03, 2025

Overview

The Project Manager I is responsible for overseeing the successful completion of an array of projects and initiatives supporting the broader short and long-term brand, marketing and communication strategies. In addition, the Project Manager I works closely with the product owner(s), strategy teams and scrum masters within our Agile Release Train to coordinate and traffic work to external vendors, agency partners, and internal business partners. They will also lead delivery of initiatives, by assisting in removing impediments, facilitating team meetings, and attending scrum ceremonies while fostering an environment for high performance while being a liaison to external and/or internal partners.

Responsibilities

  • Ensures effective management of projects from inception through implementation
  • Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
  • Works with the business group to determine and understand business requirements
  • Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
  • Develops clear and concise "big picture" of projects within Navy Federal organizational goals
  • Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
  • Manages project budgets including risk and impact of changes to project plans
  • Identifies and minimizes project risks or constraints that would impact project deliverables
  • Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
  • Maintains/archives project documentation
  • Ensures project deliverables are met in accordance with customers' expectations
  • Sets, manages, and communicates client expectations for the project
  • Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
  • Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
  • Monitors and controls risks to ensure timelines are met and project goals are attained
  • Facilitates project team and client meetings for the resolution of project issues
  • Provides project status reports to management
  • May ensure success of projects by working closely with Procurement regarding vendor contracts
  • May work closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
  • May manage contracts' quality assurance, including contract administration and execution
  • May manage contract budget, cost control mechanisms and Change control
  • Serves as primary point of contact for project management and related issues
  • Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
  • Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
  • Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
  • Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
  • May promote team building and skills development of project team members
  • Manages small, multiple projects, or portions of a larger project
  • Identifies, communicates, escalates, and resolves project issues and risks to branch/division management
  • Provides guidance to help team members and stakeholders
  • Fosters relationships with staff, peers, business unit, vendors and agency partners
  • Participates in contract management efforts, including contract development, monitoring and issue resolution
  • Performs other related duties as assigned

Qualifications

  • Minimum 1-3 years' experience working in an in-house marketing/advertising or external agency to create and lead projects
  • Experience partnering with creative and production teams to drive execution across multiple channels including video, print, digital and web projects
  • Experience working in agile development teams and leading and facilitating team meetings in Agile environment is strongly preferred. Scrum Master certification and experience a strong plus
  • Experience in progressively responsible administrative positions that demonstrate the ability to work independently and manage multiple priorities effectively
  • Experience working with all levels of employees, management, stakeholders, and vendors
  • Working knowledge of Workfront or comparable PM software and/or Azure Dev Ops
  • Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, and database applications)
  • Effective planning, organizational, and problem solving skills
  • Effective interpersonal, verbal, and written communication skills
  • Demonstrated skill in exercising initiative, good judgment, and making sound and timely decisions
  • Demonstrated skill achieving goals and objectives

Desired Qualifications

  • Knowledge of Navy Federal's, or other financial institutions', operations
  • Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards
  • Extensive experience managing multi-disciplinary project lifecycles for financial institutions
  • Advanced Degree in Business, Management, Economics, Finance, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2024 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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