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Graduate Program Support Specialist

North Carolina Agricultural & Technical State University
$44,511 - $54,000
life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)
United States, North Carolina, Greensboro
Jun 03, 2025
Posting Details
Classification Information


Position/Classification Title Administrative Support Spec
Classification Type SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

  • Experience with technical platforms such as Banner and PeopleAdmin.
  • Possess innovative/forward-thinking skills.
  • Ability to be delegated and perform administrative tasks in higher education.
  • Ability to work collaboratively with other staff and faculty.
  • Ability to communicate with people from diverse background
  • Possess two to three years working experience in administration in higher education.


Required License or Certification
Position Overview


Primary Purpose of Position
The School of Nursing, within the Hairston College of Health and Human Sciences at North Carolina Agricultural and Technical State University, is seeking an Administrative Support Specialist for the SON Graduate Programs. The Administrative Support specialist coordinate day to day administrative operations in support of the graduate nursing program, working closely with the program director, faculty, and students. Responsibilities for this position include coordination with faculty to ensure timely submission of instructional information and manage program documentation, prepare and maintain program metrics, databases, facilitate communication and develop and distribute program announcements and materials to students, faculty, clinical partners and other stakeholders. The ideal candidate will be expected have excellent customer service skills, and to provide support, guidance and resources to nursing students, as well as to parents, prospective students, and to the School of Nursing Director, Administration, faculty and staff.
Primary Function of Organizational Unit
N.C. A&T is a public, land-grant, doctoral research institution, and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation.
Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities ( APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network.
The John R. and Kathy R. Hairston College of Health and Human Sciences ( HCHHS) comprises six departments and the School of Nursing. The HCHHS offers the following undergraduate degree programs; Communication Sciences and Disorders, Health Services Management, Kinesiology, Nursing, Psychology, and Social Work, Sociology. At the graduate level, HCHHS offers four graduate degree programs including the Masters in Physician Assistant Studies (PA program), Master of Social Work ( MSW), Master of Science in Health Psychology and PhD in Social Work. Three additional doctoral programs being are being developed; Doctor of Nurse practice ( DNP), PhD in Applied Psychology, and PhD in Sociology. The HCHHS is also home to the Center of Excellence in Integrative Health Disparities and Equity Research ( CIHDER), a hub for multidisciplinary research and community engagement efforts to alleviate health inequities. The HCHHS capitalizes on the synergistic relationships between these departments to develop advanced academic health science programming, enhance the training of healthcare practitioners, and conduct collaborative multidisciplinary research and scholastic activity.
The School of Nursing is dedicated to equipping individuals for the nursing profession, ensuring they possess the essential skills and knowledge for quality, safe, patient-centered care. Our comprehensive program offerings include traditional bachelor of science in nursing ( BSN) tracks, Accelerated Bachelor of Science in Nursing ( ABSN), and RN to BSN pathways, catering to a diverse range of educational needs. We are committed to advancing health equity and engaging with communities as part of our mission to enhance the wellbeing of individuals and communities. This mission is fueled by leadership, research, education, and service. Our faculty, who are expert clinicians and educators, utilize cutting-edge technology at our Union Square campus to provide nursing education grounded in current theory, research, and evidence-based practice. We are proud to offer a new Doctor of Nursing Practice program, further expanding oureducational horizons. Students in all programs, whether pursuing undergraduate or graduate studies, benefit from academic excellence fostered in small, flexible classes guided by supportive faculty. The School of Nursing faculty conduct clinical and translational research and contribute to scholarship that advances the overall health of our communities.
Work Hours 9 am to 5 pm
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies


Required Competency Administrative Duties
Duties

  • Oversee day-to-day administrative operations of the Nursing graduate program.
  • Manage purchase orders for the graduate nursing program
  • Maintain and manage program documentation, including accreditation materials, course schedules, and syllabi.
  • Supports personnel needs and works as a personnel resource for the graduate nursing program
  • Coordinate with faculty to ensure timely submission of grades, course materials, and reports.
  • Assist with graduate program travel needs.
  • Other responsibilities as assigned by program director or the department Chair




Required Competency Information/Records Administration
Duties

  • Compile and maintain program data for internal and external reporting, including accreditation and regulatory bodies.
  • Prepare and maintain program performance metrics, such as enrollment, retention, and graduation rates.
  • Manage databases and ensure accuracy in data entry and record keeping.




Required Competency Communication
Duties

  • Coordinate meetings, events, and activities related to the Nursing graduate program.
  • Facilitate communication between students, faculty, administration and external partners.
  • Develop and distribute program announcements, newsletters, and other materials.


Position Information


Working Title Graduate Program Support Specialist
Competency Level Advanced
Position Number 007698
Recruitment Range $44,511 - $54,000
FLSA Non-Exempt
Appointment Type Permanent - Full-time
FTE
If Time Limited, Appointment Length
Organizational Division School of Nursing
Organizational Location College of Health and Human Sciences
Organizational Unit School of Nursing
Posting Detail Information


Posting Number SHRA2954
Open Date 06/03/2025
Close Date 06/13/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

  • Accrued Vacation and Sick Leave for Eligible Employees
  • Community Service Leave
  • Aetna - State Health Benefits of North Carolina
  • NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans - 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount


This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link https://jobs.ncat.edu/postings/37612
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