Technical Support Analyst

Genesis10
life insurance, 401(k)
United States, New York, New York
950 3rd Avenue (Show on map)
Jun 03, 2025
Genesis10 is seeking a Technical Support Analyst for a 14+ month contract position with an insurance company located in New York, NY. This role is 5 days a week, onsite to start. Compensation: $20.00 - 22.00 per hour. Summary: Genesis10 is searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office. The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications. Responsibilities: Provides first-level technical support at various levels of expertise and responsibility. Includes support of Home Office and Field hardware, password support, software, applications, and networks. Supporting users via chat, phone, and in-person support within the home office. Provides analysis and research needed to resolve the issues presented to the Service Desk. Qualifications: Problem-Solving Critical Thinking Ability to work under pressure Quick to learn new skills and technologies Only candidates available and ready to work directly as New Journey/Genesis10 employees will be considered for this position. Able to work as a W2 employee of Genesis10 (no corp to corp) If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.