Learning & Performance Coord I

This position is responsible for managing the essential tasks for the Learning & Performance department of MidFirst Bank. The ideal candidate should excel in multi-tasking, possess strong communication skills, prioritize customer service, and demonstrate a commitment to excellence.

Responsibilities for this position include, but are not limited to:

• Facilitate the enrollment process for new hires, professional development, annual training, and any other required training.
• Oversee the team mailbox to ensure adherence to SLAs and timely filing of emails.
• Update shared calendars and learning management system with classroom schedule changes to reflect the new schedule.
• Arrange hotel accommodations for employees who are traveling to the training center.
• Communicate reminders for classroom training attendance.
• Process professional development certification completions for bonus payouts.
• Curate course content and learning assets.

Position Requirements

• High School diploma
• Proficiency in Microsoft Office tools
• Strong prioritization and task management skills
• Cross-functional team collaboration
• Experience working in virtual teams and remote environments
• Excellent communication skills (both written and verbal)
• Previous experience working within a training environment