Senior Financial Analyst (Training Coordinator/Knowledge Management)

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visitthe website and follow us onLinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking an experienced Senior Financial Analyst to support our government client in Falls Church, VA and San Antonio, TX.

Work is generally expected to be remote or hybrid at either the Defense Health Headquarters (DHHQ) in Virginia or San Antonio, TX.

As a Curriculum Developer and Technical Writer, support the organization's training program and lead documentation efforts.

Responsibilities include, but are not limited to:

• 
  
  
  
  • Curriculum Development and Training Management
    
    
    
    • Research training needs, create engaging learning objectives, develop course content (presentations, manuals, online modules, etc.), and select appropriate delivery methods (e.g., instructor-led, e-learning, blended learning) that are aligned with organizational goals and industry best practices.
    • Partner with training team to manage the end-to-end management of training programs, including scheduling training sessions, coordinating instructors, managing training facilities and resources, handling participant registration and communication, and ensuring smooth program execution to include budget management for training initiatives as required.
    • Develop and implement evaluation methods (e.g., surveys, tests, performance metrics) to assess the effectiveness of training programs. Analyze data, identify areas for improvement, and make recommendations to enhance future training initiatives and demonstrate the return on investment (ROI) of training efforts.
    • Regularly review and update existing training materials to ensure accuracy, relevance, and compliance with current standards, regulations, and organizational policies. Incorporate new technologies and best practices into training programs to keep them fresh and effective.
    • Regularly review and update existing training materials to ensure accuracy, relevance, and compliance with current standards, regulations, and organizational policies. Incorporate new technologies and best practices into training programs to keep them fresh and effective.
    • Work closely with subject matter experts (SMEs), managers, and other stakeholders to identify training needs, gather feedback on training programs, and ensure that training aligns with business objectives. This includes building strong relationships with internal teams and potentially external training providers.
    
    
    
    
  • Document Management
    
    
    
    • Collaborate with Subject Matter Experts (SMEs) to identify documentation/publication requirements.
    • Review and assemble documentation from others to ensure accuracy and currency.
    
    
    
    
  • Internal Documentation and Education Library
    
    
    
    • Build and maintain an internal documentation and education library that provides employees with access to resources, training materials, and documentation relevant to their roles.
    • Organize the library content in a user-friendly manner, using categorization, tagging, and search functionality to facilitate easy access to information.
    • Regularly update the library with new content, including product updates, process changes, and new training materials, ensuring the library remains a current and valuable resource.
    • documentation and training materials that support employee onboarding and ongoing education.
    
    
    
    
  • External Documentation and Education Library
    
    
    
    • Oversee the creation and maintenance of external documentation (external to BI but internal to DHA), including user guides, FAQs, methodology documents, and training resources aimed at customers and partners.
    • Work with technical SMEs to develop and maintain an online documentation portal where customers can easily access resources, search for information, and download guides or manuals.
    • Collect and analyze feedback from customers and partners regarding documentation and educational resources, using this feedback to make improvements.
    • Work with customer support and product teams to develop training programs and materials that help customers better understand and utilize the company's products or services.
    
    
    
    
  • Project Management
    
    
    
    • Plan, execute, and manage documentation projects from inception to completion, ensuring that timelines are met and deliverables are of high quality.
    • Coordinate with other branches and divisions to ensure alignment and support for documentation and knowledge management initiatives.
    
    
    
    
  • Quality Assurance and Compliance
    
    
    
    • Conduct regular audits of documentation and knowledge management systems to ensure accuracy, compliance with military standards, and adherence to established policies.
    • Ensure that all documentation complies with relevant regulations, standards, and guidelines as applicable. Ensure documentation remains consistent with current versions of tools, dashboards, and products.
    
    
    
    
  
  
  
  

Basic Qualifications:

• Bachelor's Degree
• 10 Years of relevant experience
• Detailed understanding of MHS and the programs supported by DHP appropriations.
• Basic to advanced understanding of technical knowledge, concepts, and terminology common in the military resource management domain. Specific examples may include knowledge of the Statement of Operations (SOO) or experience as a military comptroller or financial analyst.
• Ability to write clearly, concisely, and in an easily understandable way for the target audience.
• Strongproofreading and editing skills.
• Strong command of grammar, punctuation, and writing styles appropriate for technical documentation.
• Ability to identify and understand the needs of the audience, tailoring content accordingly.
• Knowledge and experience of various military documentation styles and standards.
• Ability to research, gather, and analyze information from various sources and distill complex topics into essential points/documentation.
• Ability to manage multiple documentation projects simultaneously, prioritize requirements, and deliver completed documentation within client established timelines.
• Experience with Microsoft Office application (including MS Teams and SharePoint).
• Working knowledge of Federal and DoD regulations and policies:
  
  
  
  • Federal Acquisition Regulation (FAR)
  • Department of Defense FAR (DFAR)
  • DoD Financial Management
  • Office of the Secretary of Defense Regulations, and
  • Defense Finance and Accounting Service Regulations and Manuals