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Senior Human Resources Administrator

McKinsey & Company
parental leave, paid time off, tuition reimbursement
United States, Florida, Tampa
Jun 11, 2025
People & HR
Senior Human Resources Administrator
Job ID: 97500

Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place.
Your Impact
You will be a part of our Human Resources Operations Team based in our Tampa Service Center located in St. Petersburg, FL. The centralized HR Operations team provides HR support to primarily U.S. based colleagues, as well as thought partnership on specialized topics like onboarding, offboarding, benefits, and I-9 reverifications.
The team has a broad scope of responsibility across the HR spectrum and is dedicated to the practice of risk management and continuous operational process improvement. You will partner with Payroll, Benefits, and regional HR teams, and our counterpart HR Operations teams in India and Poland to align on centralized, global HR processes.
As a Senior Human Resources Administrator, you will support the full life cycle of our firm members, managing onboarding and offboarding processes with a focus on risk mitigation. You will oversee the administration of various HR processes and programs, including benefits, payroll, and the tuition reimbursement program, collaborating with respective teams to ensure smooth execution. Acting as the first point of contact, you will address inquiries from firm members via email and phone, resolve complex HR issues, and administer general policies in partnership with regional HR teams across the U.S. Additionally, you will manage and maintain accurate data in McKinsey's People Systems, conduct analysis and reporting, and ensure data integrity.
In this role, you will drive continuous process improvement by defining best practices, championing HR projects, and fostering a collaborative and positive team environment. You will assist in training new HR Operations team members and contribute to the growth of the HR Operations function, with opportunities to expand your expertise across the Americas region or globally. This position requires the ability to manage multiple tasks and projects simultaneously, often with varying levels of complexity and priority, while effectively collaborating with stakeholders, including Payroll, Benefits, and regional HR teams.
Your Growth
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
Your qualifications and skills
  • Bachelor's degree in HR or related field preferred
  • 2+ years professional experience, preferably in HR or professional services environment
  • Exceptional accuracy combined with a focus on efficiency
  • Demonstrated personal responsibility and process ownership that drives high-quality results
  • Customer service orientation framed by exceptional interpersonal and communication skills
  • Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
  • Ability to dive into complex, ambiguous situations and bring them to an effective resolution
  • Independent project management skills, flexibility, and organization; excellent time management skills, ability to prioritize independently and flex priorities constantly
  • Natural curiosity to understand a process and ability to retain and build on knowledge and experiences
  • Genuine interest in taking on more responsibilities and challenges involving additional complexity
  • Stress tolerance related to time sensitive and varying deadlines
  • Ability to provide and receive feedback in a constructive, open manner
  • Strong problem-solving abilities combined with a bias to simplify complicated processes and a drive to bring items to an impactful resolution
  • Skilled in deductive reasoning, i.e., the ability to apply general guidelines to specific problems to produce answers that make sense
  • Ability to shift between the big picture and details without getting stuck in either
Please review the additional requirements regarding essential job functions of McKinsey colleagues.


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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role.
For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range
is $65,400 - $81,700 USD -to help you understand what you can expect. This reflects our best estimate of the lowest to highest
[salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important
to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current
organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion
and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families.
This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance,
and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details
regarding our global EEO policy and diversity initiatives, please visit our
McKinsey Careers and
Diversity & Inclusion sites.

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Job Skill Code - SOSA - Senior Administrator, Service Operations

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