Consumer Insights Senior Manager

Electronic Arts
$138,200 - $219,000 USD
life insurance, vision insurance, paid time off, sick time, 401(k)
United States, Texas, Austin
Jun 23, 2025
Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. You'll represent the voice of players. You'll inform new play experiences and help improve the future of gaming at EA. You'll guide business strategies using consumer insight at the core. As Consumer Insights Senior Manager for ARPG games, you will join a team that is constantly in pursuit of understanding our players - their motivations for playing games and how their behaviors change alongside the gaming market. You'll partner closely with our studios, brand and marketing teams, and fellow researchers and analysts. We are looking for a team member who is not just a thought-leader, but also a relationship-builder who can collaborate and understand our partners' context and our industry business trends to create research roadmaps and deliver insights that will have real impact on our games, live services, and communications. We're looking for all the best kinds of people to make great experiences for our players. We want to give those people a job that inspires them, while giving them room to enjoy their lives. We foster a culture of learning and celebrate diversity and inclusion by creating a place where you can come to work and be yourself. You will work with... Our Consumer Insights team - we are a collaborative team where you will work with other franchise leads, central subject matter experts, and a support team of researchers, with diverse skills and focus areas. EA's studios and brand leadership - we partner with decision-makers across development, marketing, and publishing to inform strategies from concept to greenlight to launch and throughout live services. Other analytics & research teams - we work together to understand the voice of the player, drawing from other areas of expertise (e.g. telemetry analytics, user experience research, social listening). In a given week, you might... Design and run qualitative or quantitative research, talking with players about their gaming experiences and expectations Formulate hypotheses against your game partners' needs, gather and analyze data, then build and present an insight-led story that guides product and marketing teams in their decision-making Work with brand and studio leadership to workshop product strategy and features, champion the essence of your studios' brands and target players, and promote knowledge that identifies your games' place in our EA portfolio Skills you bring... Insights Expertise. 8+ years of experience working in Consumer Insights, Market Research, or a related function, with knowledge across different research techniques and methodologies. Gaming & ARPG market knowledge. You learn and keep up with the latest trends in this changing business. Influential Impact. You're accustomed to working with and influencing a cross-functional audience. Strategic Thinking. You have a track record of connecting the dots for your stakeholders and have strong business and marketing knowledge. Creative and Scrappy Approach. You've designed non-traditional methodologies when the status quo wasn't enough, and you're comfortable navigating ambiguity, even on fast-paced product cycles. Ability to travel, including internationally. COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES * California (depending on location e.g. Los Angeles vs. Sacramento) * $138,200 - $219,000 USD In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. *About Electronic Arts* We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.