New

Fraud Investigator - Pembroke Pines, FL

Valley National Bank
$62,300.00 - $105,100.00 / yr
paid time off
United States, New Jersey, Little Silver
140 Markham Place (Show on map)
Jun 26, 2025
Back Fraud Investigator #25-609 Multiple Locations Apply Apply for this job now! Apply Job Overview An Investigator with Fraud Risk Management (FRM) is responsible for conducting internal and external investigations in connection with frauds against Valley National Bank, its subsidiaries, and its customers. The types of investigation will include but are not limited to check fraud, new account fraud, wire transfer fraud, ACH, Digital Insights, BillGo, Nuance, TransferNow, P2P Zelle and ATM fraud, loan fraud, identity theft, return items, bank robberies, and more. Expected Work Hours 40 Job Description Responsibilities include, but are not limited to: Open and manage cases for all fraud types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system. Prepare Suspicious Activity Reports in compliance with applicable regulations. Collaborate with members of FRM to assist with the successful completion of various fraud related investigations and tasks. Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel. Maintain knowledge and/or proficiency regarding numerous Bank records and systems, fraud detection systems, and industry best practices and standards. Use records of outside agencies to facilitate investigations including credit bureau records, police, and court records. Review internal reports and documentation to detect suspicious activity or transactions. Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments. Conduct interviews of employees and other witnesses. Attend criminal and civil court proceedings as necessary to complete the prosecution of cases. Counsel employees and customers regarding fraud and best practices. Conduct fraud related training. Interact with collection agencies and attorneys. Act as a liaison between the bank and all branches of law enforcement, bank peer groups, and community organizations. Prepare Security Alerts and Advisories. Participate in a rotating on-call schedule for after hours Fraud Risk events. Perform duties related to Fraud Risk events, after hours and on weekends. Submit recommendations to the Director of FRM on various fraud-related topics to identify pertinent issues and drive implementation of enhanced procedures within FRM and across the enterprise. Requirements Required Skills: Excellent verbal and written communication skills. Strong PC skills. Ability to prioritize and organize assignments. Ability to handle multiple assignments simultaneously. Required Experience: Bachelor's degree in a related field such as Finance, Accounting, Business Administration, or Criminal Justice and minimum 3 years of financial crimes investigations experience, or a High School Diploma and a minimum of 5 years of financial crimes investigations experience. Previous banking experience preferred. Certifications such as CFCS, CFCI or CFE also preferred. Full-time/Part-time Full-time FLSA Exempt Location(s) Little Silver , New Jersey , United States Pembroke Pines , Florida , United States Morristown , New Jersey , United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $62,300.00 - $105,100.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.