Supervisor, Field Operations

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

"Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

What We Offer

• Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
• Comprehensive Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview

The Nexus Water Group team has an opportunity for a Field Supervisor. Oversees the workflow at our facilities. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively to ensure profitability and sustain growth.

This position will travel between service areas near Longwood, FL. Requires the ability to respond 24 hours a day to various situations.

What You'll Do

• Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

What You'll Bring

Experience

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

Education, Certification and Licenses

• Diploma/Certificate in first line management or relevant field
• High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

Knowledge, Skills, and Abilities

• Proficiency with MS Word and Excel
• Ability to supervise skilled and unskilled employees effectively, including ability to mentor, evaluate and guide staff in the development of skills and ability, improve morale and maximize efficiency.
• Ability to establish and maintain effective working relationships with the general public, co-workers, regulatory agencies and their personnel.
• Ability to coach employees objectively through complex, difficult and emotional issues.
• Ability to implement recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
• Ability to delegate responsibility and authority to maximize use of employees' skills.
• Ability to keep accurate records and prepare and submit accurate reports.
• Ability to follow verbal and written instructions.
• Ability to provide for safe working conditions for fellow workers.
• Ability to effectively communicate and interact with other employees and the public.
• Ability to understand and implement a variety of the field's concepts, practices and procedures.
• Demonstrates proven ability to motivate others in the pursuit of Company goals.
• Cell phone, laptop, tablet, Trimble unit, water distribution equipment and machinery including pumps, valve exerciser, pipe locator and other maintenance equipment; operate a Company-issued motor vehicle.

Work Environment

• Moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
  
  

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.