Sleep Home Testing Tech.

Wentworth-Douglass Physicians Organization (WDP)
United States, New Hampshire, Dover
789 Central Avenue (Show on map)
Jul 02, 2025
SLEEP LAB OPPORTUNITY - 16 hours per week! Responsible for monitoring and assessing Sleep Lab quality, policies and procedures, staff and equipment performance. Communicates and educates patients and families regarding sleep disorders and treatments. Does this position require Patient Care - Y SLEEP LAB - 16 HOURS PER WEEK! Essential Functions: -Supervise and train patient access staff, including scheduling of patient access representatives and support staff. -Ensure accurate and timely patient registration, including demographic and insurance information. -Ensure compliance with all relevant healthcare regulations, such as HIPAA and Medicare. -Manage the workflow of the patient access department to ensure that all tasks are completed efficiently. -Continuously improve processes and procedures to enhance the patient experience. -Collaborate with other departments, such as billing and insurance, to ensure a seamless patient experience. -Resolve customer complaints and concerns in a professional and timely manner. -Prepare and analyze performance reports to assess department performance and identify areas for improvement. Education High School Diploma or Equivalent required Associate's Degree Health Sciences preferred Can this role accept experience in lieu of a degree? No Experience Previous patient care experience 0-1 year preferred Knowledge, Skills and Abilities - Good communication skills. - Ability to effectively evaluate and problem solve. - Ability to work independently. - Ability to guide, teach & motivate others. - Good business acumen skills. Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.