Data Center Technician

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Data Center Technician supports JLL's Proximity Services by delivering the highest possible standard of service for all infrastructure and processes managed within our data center facilities. You will provide essential technical assistance and comprehensive support to our customers while maintaining 24/7 operational coverage. This position directly contributes to JLL's business objectives by ensuring optimal data center performance, maintaining strict standards for security and cleanliness, and supporting seamless technology operations that enable our clients' business continuity.

What your day-to-day will look like:

• Install and manage racks, housing, network and computer equipment including HP, DELL, and CISCO rack mount kits

• Perform hardware maintenance including swapping failed customer replaceable parts such as cache batteries, HDDs, and power supplies

• Complete assigned work orders in a timely manner and maintain detailed maintenance logs

• Install customer IT equipment including shelves, power strips, rails, and cable management systems

• Identify hardware and cabling issues, perform component replacement, testing, tracing and labeling of cabling

• Liaise with global teams and 3rd party engineers on hardware-related issues and processes

• Uphold data center standards for tidiness, cleanliness, security, and asset information management within computer suites

Required Qualifications:

• Computer engineering experience and knowledge to achieve optimum methods of working

• Cabling experience and knowledge with ability to test, trace, and label cables effectively

• Experience with installation of rack mount equipment including HP, DELL, and CISCO systems

• Hardware maintenance experience with customer replaceable parts (cache batteries, HDDs, power supplies)

• Ability to lift minimum 50lbs safely and work at heights up to 30 feet using ladders

• Availability for 24/7 coverage including overtime, on-call, diverse shifts, and weekend work

• Strong written and verbal communication skills in English

• Proficiency in Microsoft Outlook, Word, and Excel

Preferred Qualifications:

• Prior experience working in critical facility environments or data centers

• Highly motivated individual with positive and pro-active attitude toward work

• Ability to act rapidly and logically under pressure while making effective use of others in problem resolution

• Capability to work with minimum supervision in both independent and team environments

• Excellent team skills with ability to listen and contribute to discussions and meetings

• Customer and service-focused mindset with determination to meet client needs

• Willingness to innovate and improve operational efficiency through process improvements and best practices adoption

Work Shift: 2nd Shift, Monday - Friday, 3pm - 11pm

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.