Clinical Nurse Educator

Description

Role Overview:

The Clinical Nurse Educator (CNE) serves as a key clinical resource, engaging with healthcare professionals (HCPs) to support the safe and effective use of oncology therapies. This role focuses on delivering high-quality education to nurses and advanced practice providers, while gathering valuable field insights to inform patient service strategies and enhance clinical practice. The CNE also plays a critical role in responding to unsolicited medical information requests in a compliant, reactive manner, ensuring accurate and timely communication of scientific information.

Key Responsibilities:

• Engage with HCPs involved in the treatment and administration of an oncology medication.
• Educate nurses and advanced practice providers on the clinical profile of an oncology medication including safety and administration requirements.
• Respond reactively to unsolicited medical information requests from HCPs in accordance with regulatory and compliance standards.
• Collaborate with Medical Affairs and other internal stakeholders to ensure accurate and consistent communication of scientific information.
• Identify, gather, and document field-generated insights from HCPs to support innovative patient service strategies.
• Ensure all activities are conducted in compliance with industry regulations and corporate policies.
• Work on an "as needed" basis

Required Qualifications:

• Bachelor's degree in nursing or a related healthcare field.
• Active RN, NP, MSN, or related healthcare degree.
• Minimum of 3 years of oncology therapeutic experience.
• Strong communication skills and scientific acumen.
• Willingness and ability to travel as required.

Preferred Qualifications:

• Oncology Certified Nurse (OCN) certification - highly preferred.
• 2+ years of experience in the pharmaceutical or biotech industry
• Experience with oncology product administration, including infusion therapies, targeted therapies, or immunotherapies.
• Strong scientific literacy and ability to interpret and communicate clinical data effectively.
• Experience delivering clinical education in diverse healthcare settings (e.g., academic centers, community practices, infusion centers).
• Experience responding to unsolicited medical information requests in a compliant, field-based setting.
• Familiarity with medical information processes and documentation standards.
• Familiarity with compliance standards and regulatory guidelines (e.g., PhRMA Code, FDA regulations, Medical Information practices).
• Proficiency with digital tools and platforms used for remote education and field reporting (e.g., Veeva CRM, Zoom, Microsoft Teams).

Core Competencies:

• Customer Focus: Builds strong relationships with HCPs to understand and meet their educational needs.
• Business Acumen: Applies knowledge of the healthcare environment to support strategic objectives.
• Emotional Intelligence: Demonstrates empathy, self-awareness, and professionalism in all interactions.
• Consultative Approach: Uses active listening and tailored communication to deliver impactful education.
• Problem Solving: Identifies challenges and collaborates on effective, compliant solutions.
• Scientific Integrity: Ensures accurate, balanced, and non-promotional communication of medical information.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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