Benefits Administrator

UDR, Inc. is now hiring a Benefits Administrator to join our team at our corporate office in Highlands Ranch.

GENERAL SUMMARY OF DUTIES: Responsible for the administration and maintenance of employee benefits and benefit plans, with a primary focus on benefits billings, and employee customer service.

This position will inform and advise employees on benefit matters regarding eligibility, enrollment, and coverage. Compile and maintain benefit records and documentation, ensure compliance with federal and state regulations, and ensure timely and accurate billing and reconciliation for all benefit plans.

SUPERVISION RECEIVED: Reports directly to the Manager - Benefits/Payroll

SUPERVISION EXERCISED: N/A

ESSENTIAL FUNCTIONS:

1. Administer and maintain employee benefits programs, including health, dental, vision, life, disability, and retirement plans.

2. Manage and reconcile monthly benefits billing statements from vendors; ensure timely and accurate payment processing.

3. Respond to employee inquiries regarding benefits coverage, claims, eligibility, and policy changes in a timely and professional manner.

4. Support the bi-weekly 401k funding and troubleshooting process.

5. Support annual open enrollment processes, including communication materials, enrollment support, and data accuracy. This includes other benefits events such as wellness fairs.

6. Maintain accurate benefits records in HRIS and ensure compliance with applicable laws and company policies.

7. Track and compile claim data and prepare various management and activity reports, as necessary.

8. Assist with benefits audits, reporting, and documentation.

9. Resolve problems and escalate issues to the benefits team leaders.

10. Assist in the management of the benefits shared drive including the shared email box for benefits.

11. Provide back-up support for the benefits team during any absences.

12. Collaborate with payroll and finance teams to ensure correct deduction processing and billing allocations.

13. Assists with special projects within the benefits department.

14. Performs other duties as assigned.

PERFORMANCE REQUIREMENTS:

• Strong general human resources and benefits management skills required. Thorough knowledge and experience of Company's attendance, leave and worker's compensation policies and procedures. Thorough knowledge of Federal/State laws as they relate to attendance, leave and worker's compensation. Must be knowledgeable of the Americans with Disabilities Act, the Family Medial Leave Act, state and local family leave acts and associate's privacy protection under the Health Insurance Portability and Accountability Act (HIPAA).
• Professional interpersonal skills. Excellent verbal and written communication skills. Ability to respond to and communicate effectively with managers and associates, provide outstanding customer service while handling difficult and/or sensitive leave situations.
• Ability to exercise initiative, problem solving and decision-making skills. Ability to work in a fast-paced environment and handle multiple projects simultaneously to meet critical deadlines. Ability to read, analyze and interpret benefit report and various documents. Ability to apply intermediate concepts of math. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Knowledge of computer systems and applications. Skilled in the use of spreadsheet, and word processing software. Ability to process computer data and to write, format and generate advanced reports. Ability to create, compose, and edit written materials.

TYPICAL PHYSICAL DEMANDS: Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Extensive data input and required ability to sit for long periods of time. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Occasional evening or weekend work.

EDUCATION AND EXPERIENCE:

1. Bachelor's degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience required.

2. Minimum of 2-3 years of experience in benefits administration, including billing and customer service responsibilities.

3. Strong knowledge of benefits regulations (e.g., ERISA, ACA, COBRA, HIPAA).

4. Excellent written and verbal communication skills.

5. High level of attention to detail and accuracy.

6. Proficiency with MS Office Suite and HRIS systems (e.g., UKG, ADP, Workday, or similar platforms).

7. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred:

8. Experience working with benefit carriers and brokers.

9. Knowledge of payroll systems and deduction coordination.

10. Bilingual communication skills a plus.

11. Intermediate Excel skills, including VLOOKUP and Pivot Tables

Benefits Offered:

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Critical Illness Plan
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Hourly Range:
* $34.00/hr. - $36.06/hr., depends on experience

Bonus Potential:
* Eligible for 10% annual bonus potential, based on personal and company performance

Anticipated Close Date: August 12, 2025

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.