Software Development Manager - Merchant Onboarding (API & UI)

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We're looking for a Software Development Manager- Merchant Onboarding (API & UI) to join our software engineering team and help us unleash the potential of every business.

What you'll own as the Software Development Manager- Merchant Onboarding (API & UI)

We are seeking a highly skilled and experienced Software Development Manager to lead the design, development, and delivery of our Merchant Onboarding platform. This role will oversee both backend API services and frontend UI components, ensuring a seamless and secure onboarding experience for merchants. The ideal candidate will have a strong technical background, proven technical leadership experience, and a passion for building scalable, user-centric applications in the FinTech space with deep cloud-native development expertise.

Technical Leadership & Architecture

* Lead the architecture, development, and maintenance of Merchant Onboarding APIs and user interfaces.

* Design and develop scalable software applications for both internal use and external market deployment.

* Oversee the creation of secure, RESTful APIs for merchant data intake, validation, and onboarding status tracking.

* Direct the development of responsive, user-friendly UI components for merchant registration, document upload, and onboarding dashboards.

* Promote the use of modern development practices, including CI/CD, containerization, and API versioning.

* Ensure applications meet high standards of quality, performance, and security.

Team Management & Resource Planning

* Manage and mentor a team of API developers, UI/UX designers, and analysts, including hiring, performance reviews, and career development.

* Allocate technical resources effectively across projects and forecast future resource needs.

* Maximize team utilization and ensure profitability of billable development efforts.

Product & Business Collaboration

* Collaborate with product managers to shape the product roadmap and enhance the merchant onboarding experience.

* Resolve critical technical issues and contribute to the strategic development of the business unit.

* Adhere to and enforce departmental development and delivery process standards.

Compliance & Quality Assurance

* Ensure compliance with industry regulations by coordinating with compliance consultants and internal stakeholders.

* Manage the full software development lifecycle, including requirements gathering, design, development, testing, implementation, and auditing.

What you'll bring

* Bachelor's or Master's degree in computer science or a related field.

* 12+ years of software development experience, with at least 5+ years in technical leadership or managerial role.

* Proven experience designing and managing RESTful APIs and modern web-based UIs.

* Strong proficiency in backend technologies (e.g., Java, Springboot) and frontend frameworks (e.g., React, Angular, Vue.js).

* Demonstrated ability to mentor and grow engineering teams, foster innovation, and drive technical excellence.

* Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud, including services like API Gateway, and container orchestration (e.g., Kubernetes, Docker).

* Solid understanding of database technologies (SQL and NoSQL), data modeling, and performance optimization.

* Familiarity with CI/CD pipelines, version control systems (e.g., Git), and DevOps practices.

* Deep understanding of cloud-native architecture, serverless computing, and infrastructure automation.

* Familiarity with microservices architecture and event-driven systems (e.g., Kafka, RabbitMQ).

* Knowledge of authentication and authorization protocols (e.g., OAuth2, JWT, SAML).

* Strong understanding of Agile methodologies (Scrum, Kanban) and experience using tools like Rally or Jira.

* Excellent problem-solving, analytical, and debugging skills.

* Strong communication and interpersonal skills, with the ability to collaborate across cross-functional teams.

* Experience with monitoring, logging, and observability tools (e.g., Splunk, Prometheus, Grafana, ELK Stack) is a plus.

It's a bonus if you have

* Experience leading the development of onboarding platforms or customer intake systems in a regulated industry.

* Experience working in FinTech, payments, or merchant services, with a strong understanding of industry-specific challenges and compliance requirements.

* Background in UX/UI design principles or collaboration with design teams.

* Experience with A/B testing, analytics integration, and performance tuning for web applications.

* Certifications in cloud architecture (e.g., AWS Certified Solutions Architect) or Agile methodologies (e.g., Certified ScrumMaster).

About the team

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

#INDTECH2025
#LI-MP1

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.