Ability One Project Manager

Salary: $55,000 - $65,000 Annually DOE

Goodwill of Western Missouri & Eastern Kansas has a rich, 130+ year history, serving the community in Kansas City and the surrounding areas since 1894. Many people know Goodwill for our thrift stores, but few know the impact of the mission behind those stores. Generously donated items that are sold in our stores help fund the work we do supporting thousands of local job seekers overcome barriers to employment. We believe in the Power of Work and are proud to be a nonprofit organization committed to helping people obtain and keep employment through training, education, and other wraparound services.

Reporting to the Director of Business Solutions, the Project Manager is responsible for the administration and oversight of the Ability One contracts, ensuring contract standards are met, Compliance with CARF, Source America/Ability One, and other government regulations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Budget accountability-meet or exceed budget profitability expectations

* Exercise cost controls, particularly on labor, supplies and repairs

* Make recommendations and assist the Director of Business Solutions in acquiring bids for supplies, equipment and service.

* Maintain appropriate ratio of 75% labor hours allocated to persons with disabilities

* Ensure staffing levels are maintained to meet contract demands

* Monitor staff retention and turnover, implement measures to increase retention and reduce turnover as necessary

* Maintain and revise daily, weekly, monthly, quarterly and annual cleaning schedule

* Assist with the maintenance of a Quality Assurance plan to ensure quality standards are met

* Maintain staff and client morale through promoting good working relationships between supervisors, co-workers and leadership team.

* Mentor and train Supervisors and Team Leads in leadership and teambuilding

* Ensuring client and staff evaluations are completed accurately and timely

* Maintain compliance with Ability One and Goodwill policies and procedures. Participate in compliance audits as needed.

* Ensure all staff are properly trained on safety expectations and procedures

* Communicate safety issues and concerns to ensure quick resolution

* Manage Human Resources Functions: hiring, discipline, development and termination

* Make leadership decisions with confidence, good judgment and minimal intervention

* Evaluate operating practices for AbilityOne Contract, make recommendations for improvement and oversee the implementation/adaptation of these practices.

* Attend process and performance meetings with Contract Operating Representative (CORs), Point of Contacts (POCs), AbilityOne MARS reviews and other contractual related meetings.

* All other duties assigned by the Director of Business Solutions. Contracts and Services

This job operates in a professional office environment. The role routinely uses standard office equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must have the ability to communicate verbally and apply active listening skills, lift to 25 pounds, and bend and stand as necessary.

This is a full-time position. Office hours are generally Monday through Friday; however, some flexibility of the schedule is necessary to meet contract requirements. As an exempt position, occasional night-time or weekend work may be required. Occasional day-time travel may be required to supported locations. Overnight travel is limited to professional development or periodic business seminars/meetings and is generally only two or three times per year.

The Project Manager will be a proven leader with the following:

* Bachelor's degree preferred and 3 years of leadership experience.

* Working knowledge of janitorial operations, supply and equipment requirements and usage preferred

* Microsoft Office and Windows proficiency

* Must have reliable transportation, clean MVR, valid license and insurance to transport consumers and/or drive for company-related business.

* Familiarity with OSHA safety requirements

* Basic understanding of legal requirements regarding employment

* Good time management skills with the ability to meet deadlines

* Strong prioritization, delegation and multi-tasking ability

* Versatility and the ability to juggle several projects simultaneously

* Flexibility of work hours, schedule and willingness to cross train.

* Possess professional level correspondence skills.

* Effective, appropriate and professional communication and demeanor

* Professional, effective conflict resolution skills

* Ability to make sound hiring decisions, recognize potential and develop staff appropriately

* A high degree of sensitivity towards all persons with or without disabilities/disadvantages.

* Recognize and avoid any conflict of interest with staff, product or customers

Competencies and Values Every leader must demonstrate these competencies:

* Accountability

* Initiative

* Mission Focused and Financially Aware

* Functional Expertise

Develops:

* Collaboration/Builds Relationships

* Organizational Sills/Planning/Project Management

* Develop Self and Others

* Adaptability/Leading Change

* Communication

* Innovation/Strategic Vision

* Problem Analysis/Decision Making

* Integrity

* Interpersonal/Emotional Intelligence

We allow our values to guide our actions:

* Lead: Everyone has value - Help them find it and celebrate it

* Grow: Learn constantly and strive continually to better ourselves

* Partner: Be good citizens, maximize the value of donations, and support sustainability

* Innovate: Always seek new and better ways to accomplish our mission

* One Agency: Work collaboratively to build a legacy from which future generations will benefit

All employees should be instilled with and demonstrate an appreciation of the value entrusted to us by the community through donated goods.

Goodwill of Western Missouri and Eastern Kansas is an equal opportunity employer. Receipt of this job description does not imply an employment contract. We are an at-will employer. Job duties, work schedules and work conditions may be altered without notice at any time.