Clinic Team Lead

Department: UHC: Rancho Cuc Shared Suite 102

Job Summary: The lead coordinates and maintains a smooth operation within the front and back office by mentoring and the directing clinic personnel. Encourages compliance with productivity guidelines, emphasizing completeness, accuracy, and concern for patients. Primary trainer for new personnel. Oversees the completion of essential reports, handling patient interactions with professionalism, and facilitating audits. Develops plans for achieving objectives and standards pertaining to the clinic function. Performs medical assistant duties as need and maintains effective communication. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Medical assistabt certificate required.

Knowledge and Skills: Medical terminology knowledge preferred. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Takes vital signs. Assists with tray or procedure set-ups. Follows DM protocols. Maintains a safe enviroment, Orders and maintains supplies.

Licensures and Certifications: Medical Assistant Certificate