Third Party Risk Management (TPRM) Manager

Job Purpose

Responsible for developing, implementing and ongoing governance of Third-Party Risk Management (TPRM) organizations Program Governance and Quality Assurance functions. This includes but not limited to:

• Standard repeatable process to generate risk-based reporting and analytics.
• Maintain quality assurance and ensure compliance with TPRM program policy and standards.
• Provide guidance, assistance in on-going training and awareness activities across the enterprise.
• Support and assist with all internal and external audit/exam related inquiries.
• Develop and maintain interdepartmental relationships with business partners.

Responsibilities

• Support internal stakeholders prior to onboarding and throughout the third-party life cycle.
• Conduct foundational assessments of new third parties prior to engaging in a contractual relationship.
• Assists and analyzes third party risk and evaluates third party service providers.
• Assists in oversight, reporting, and annual evaluations.
• Determines infrastructure improvements to drive reductions in run rate savings without compromising business strategy.
• Gains understanding of complex supplier pricing models, develop cost analysis, scorecards, and division vendor reports, and helps conduct quarterly business reviews.
• Procures services and materials as directed by and approved through internal channels and policy.
• Assists in the sourcing and operational negotiations and third-party risk reviews as needed.
• Supports contract development, third party risk reviews, and approval process and provides contract information as needed.
• Develops and applies standardized and rigorous approach to financial analysis.
• Develops, implements, monitors, and reports performance measures that demonstrate value and ensure vendor performance.
• Conducts reviews which measure end-user satisfaction, spend and usage trends (historical and projected), prices, quality and service levels, savings, supplier performance metrics, next-generation improvement opportunities, etc.
• Participates in stakeholder interviews to gather information regarding current practices, processes, and behaviors.
• Performs other related duties as assigned.
• Maintain awareness of emerging trends for services provided by various third parties.
• Support ongoing training awareness of industry trends and other related duties.
• May require occasional domestic travel as needed.

Knowledge and Experience

• Bachelor's degree in Business Administration, Finance, or a related discipline; or the equivalent combination of education, training, and work experience.
• 8+ years of relevant work experience OR at least 5 years in a third-party risk, operational risk, or vendor risk role with experience in offshore vendor management and site assessments and successful completion of tasks in the promotional matrix.
• Requires demonstrated experience leading a team.
• Relevant certifications may also be credited as relevant work experience.
• Previous working knowledge of relevant legal and regulatory requirements, such as but not limited to
  • SEC, FINRA, CFTC, FDIC (Bonds Market)
  • Bank Of England (BOE)
  • Financial Conduct Authority (FCA)
  • European Securities and Market Authority (ESMA)

Preferred

• Certification such as, CISA, CISM, CISSP, CTPRP etc.
• Experience with the following tools: ServiceNow, ProcessUnity, Oracle, UpGuard, Supplier.IO
• Business Acumen in Capital Markets, Exchanges, Clearing Houses, and/or Corporate Fixed Income.
• Requires extensive knowledge of risk methodologies and techniques.
• Excellent analytical, decision-making, and problem-solving skills.
• Ability to persuade, negotiate and influence others to get buy-in and support.
• Knowledge of ICE business environment and the ability to evaluate risk implications inherent in new product and market development.
• Experience of working with a diverse range of data sources/streams and managing these effectively.
• Experience identifying due diligence requirements.
• Experience planning vendor engagements and overseeing and monitoring activities.
• Experience reporting vendor status.
• Experience with strategic sourcing activities.
• Excellent analytical, decision-making and problem-solving skills.
• Ability to develop relationships with business units, especially as it relates to operations and technology.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels within ICE or outside the organization (executives, regulators, clients, etc.).
• Ability to provide information to a wide variety of audiences regardless of topic and effectively deal with issues that are confidential and sensitive in nature.