New 
Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Avondale | |
 Jul 17, 2025 | |
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Student Services Analyst Job ID: 321586 Location: Estrella Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Thursday, 9am - 6pm, Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7:30am-6:30pm Schedule is based on the operational needs of the department and EMCC. To best serve the students, department, and college, this position is fully in-person. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Estrella Mountain Community College's (EMCC) Veteran Services Department is hiring a Student Services Analyst. This position acts as the primary School Certifying Official (SCO) responsible for interpreting, monitoring, and reporting financial information according to applicable federal, state, and local laws and regulations. This position reviews and evaluates student data to determine eligibility for federal and state programs to maintain compliance. Additionally, it plans, organizes, and assigns the work of part-time VA work-study staff. This position also acts as an Academic Advisor for the Veteran Services Department through a case management approach, advises students on occupational degree and certificate options, transfer pathways, course selection, testing, registration, academic progress, graduation, goal setting, and satisfactory progress towards certificate/degree using Peoplesoft (SIS), other technology, web-based platforms, and technical assistance to specialized active duty, veteran, and veteran dependent populations. Essential Functions 30% Provides 1:1 academic advising, on-boarding, retention, and success support functions to students to ensure ongoing successful progress to completion of degree programs. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress, transfer credit evaluation and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to students in the selection of options best suited to students' goals, interests, and skills. Connects students with academic and personal resources, including tutoring and counseling. Provides ongoing, proactive follow-up to ensure student learning and progress outcomes are met. 30% Works as an intermediary between the college and federal regulatory agencies. Provides department assistance in compliance/regulatory reviews conducted by the Department of Veteran Affairs and the State Approving Agency. Trains and serves as a VA school certifying official (SCO). 15% Coordinates, prepares data, tracks, and implements department strategies for programs and initiatives, such as veterans mentoring, new student orientation, and/or specialized retention programming. Develops or assists with the development and implementation of program/project goals and objectives; may lead project teams. Researches program opportunities, industry standards, trends, best practices, and emerging technologies. 15% Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support for active duty, veterans, and their dependents. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and veteran success. Supervises and provides work direction to part-time or work-study students as needed. 10% Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. Escalates matters requiring senior leadership intervention. Other duties as assigned commensurate to the grade level of the position. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR Associate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered . Desired Qualifications 1. Master's degree or higher in Education, Sociology, Social Work, Psychology, Counseling, Business, or related field 2.Two (2) or more years of experience providing academic advising in a college or university setting 3.Two (2) or more years of experience as a School Certifying Official (SCO) working with the Department of Veteran Affairs in a college or university setting 4.Two (2) or more years of experience working with state or federal agencies in a compliance-related position focused on regulatory reviews or audits 5.One (1) or more years of experience working in student retention areas, specifically coordinating, implementing, and assessing programs such as new student orientations, mentoring, and success programs 6.Experience using online student databases (I.E. Peoplesoft, Canvas, Banner, Blackboard) 7.Experience working with diverse populations (such as Veterans, Multicultural, International) Special Working Conditions May be required to work evenings and weekends. May be required to view a computer monitor for a prolonged period of time. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects including the human body with or without reasonable accommodation. Work is routinely performed in an indoor office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled Estimated first review on July 31, 2025 Must apply by 11:59 P.M. on July 30 , 2025, to be considered If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321586&PostingSeq=1 jeid-ba3fafe03ec2d64893439833be481775 | |