IT Intern

Organization: Jobs for America's Graduates - New Mexico (JAG-NM)

Location: 501 Mountain Rd NE Albuquerque, NM 87102

An Off-Campus Work-Study Position - MUST have a Work-Study Award

About JAG-NM:
Jobs for America's Graduates - New Mexico
(JAG-NM) is a nonprofit dedicated to empowering young people with the skills
and support they need to succeed in education, employment, and life. We serve
middle school, high school, and out-of-school youth across the state through an
evidence-based program model that promotes graduation, career readiness, and
leadership development.

Position Overview:
JAG-NM is seeking a detail-oriented,
tech-savvy IT Intern to help us
efficiently launch and manage over 600 student email accounts as part of our
statewide student services platform. This temporary, part-time position is
ideal for a current UNM student with Federal Work-Study eligibility and an
interest in IT systems, digital operations, or user support.
The intern will work closely with
organizational leadership to create, organize, and support digital
communication systems that connect students to opportunities and services.

Key Responsibilities:
*Email Account Setup: Create and configure individual email accounts for students using Google Workspace or similar platforms.
*User Access Support: Provide basic troubleshooting for login or access issues, including password resets and permission errors.
*Data Security: Ensure that student information and login credentials are stored securely and managed according to privacy best practices.
*Documentation & Tracking: Maintain organized logs of accounts created, credentials shared, and ongoing technical issues.
*Internal Coordination: Work with JAG-NM staff to plan and execute a phased rollout of email accounts based on program schedules.
*IT Support: Contribute to light IT documentation and provide input for long-term maintenance or system improvements.

Qualifications:

*Must be a current UNM student eligible for Federal Work-Study
*Major in Information Technology, Computer Science, or related field preferred
*Experience with email platforms (especially Gmail/Google Workspace)
*Strong attention to detail and ability to manage confidential data
*Ability to work independently and meet deadlines
*Familiarity with digital security best practices a plus
*Strong organizational, communication, and problem-solving skills
*Proficient with Google Workspace (Docs, Sheets, Calendar) and Zoom.
*Must have access to a personal computer and cell phone.

Tools & Environment:
*Google Workspace (Gmail, Sheets, Docs)
*Zoom or Google Meet (for meetings and check-ins)
*Intern may work remotely
*Must have access to a reliable high speed internet connection and personal computer

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.