Network Account Administrator

About Us

Skadden, Arps, Slate, Meagher & Flom LLP (Skadden) has forged a reputation as one of the most prestigious law firms in the world. By relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are recognized as a global powerhouse for complex transactions, litigation/controversy issues, and regulatory matters, as well as for the open, collaborative relationships we build with clients. Our attorneys, who reflect diverse backgrounds and perspectives, collaborate seamlessly across 50-plus practices and 21 offices in the world's major financial centers.

The Opportunity

We are seeking a Network Account Administrator to join our Firm. Within this position, you will be responsible for maintaining network identities including creating, updating, and deleting personal information in the firm's various provisioning systems and troubleshooting account issues. The hours of this role are Monday through Friday from 2:00 p.m. to 10:00 p.m. EST. This position will be based in our White Plains office and has a hybrid working schedule. Please note that the Firm will not sponsor applicants for work visas for this position.

• Sets up network accounts for all new and returning hires prior to their first day of employment.
• Configures network, application, and distribution list access for accounts.
• Deactivates network accounts for terminated staff.
• Handles requests for changes of status, locations, and names.
• Responds to requests for information about network accounts and access.
• Works with Network Provisioning Coordinator to improve procedures and workflow.
• Provides assistance and support to network systems staff.
• Assists with developing process and workflow improvements.
• Maintains records of special account access requests.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Thorough knowledge of account and group management processes
• Thorough knowledge of Active Directory accounts, groups, and Exchange attributes
• Knowledge of database queries and reporting
• Excellent troubleshooting and problem-solving skills
• Proficient with MS Office apps (particularly Excel)
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle multiple projects and shifting priorities independently
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience

• Associate's degree or two years' relevant experience
• Minimum of two years' related experience in enterprise account administration

Culture & Life at Skadden

What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits