HR Shared Services Specialist (Contract)

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Job Description:

Airbus Commercial is looking for a HR Shared Services Specialist(Contract)to join our Human Resources team at the following location:

Mobile, Alabama

Herndon, Virginia

Wichita, Kansas

Grand Prairie, Texas

The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.

Meet the Team:

Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.

Your Challenges:

Operational and Administrative Support: 30%

• Support the operational/ administrative process for all personnel actions for employees, temps and interns.

• Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.

• Provide and analyze data for reporting purposes.

• Assist with annual HR cycles including performance review and open enrollment.

• Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.

• Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.

• Process and promote Airbus Employee Awards

People Operations: 30%

• Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify

• Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets, personnel file creation and other transactions as needed

• Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments

• Verifies candidate successfully completed the pre-employment background check and drug screen processes; following up on any open items

• Facilitates I-9 and e-Verify process; following up on any e-Verify non-confirmation results to comply with government regulations

Employee Experience: 35%

• Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.

• Supporting the positive culture and employee experience at Airbus.

• Support employee engagement, Employee Resource Group, and recognition activities, including service awards.

• Coordinate employment offer activities.

• Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.

• Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.

• Field employee questions on the leave process.

• Other duties as assigned

Other duties as assigned: 5%

Your Boarding Pass:

• Bachelors' degree in Human Resources Management or equivalent experience

• 3 years demonstrated practical experience in the field of Human Resources

• Experience dealing with complex conflict situations

• Experience working with IT systems and data

• Experience managing multiple employee requests simultaneously

• Experience working with employees via different communication stream such as chat, in person and phone.

Preferred Experience

• Experience with Workday

• Experience with case management, ServiceNow

• Experience working in an international/global environment

• Experience working in Human Resources within the aerospace industry

• Experience working other employee records system such as Dayforce and e-verify

Preferred Licensure/Certifications

• SHRM-CP or PHR certification

Travel

• Up to 20 % Domestic travel

Citizenship

• Authorized to Work in the US

Required Technical Systems Proficiency

• Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday

• Proficient user of MS office programs (particularly excel)

• Experience with G-suite a plus (smart sheets, Data Studio)

• Dayforce preferred

Physical Requirements

• Onsite 60%

• Remote 40%

• Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.

• Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.

• Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.

• Carrying: Several times a week able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Lifting: Several times a week able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Pushing / Pulling: Several times a week able to push and pull small office furniture and some equipment and tools.

• Sitting: Daily able to sit for long periods of time in meetings, working on computer.

• Squatting / Kneeling: Several times a month able to squat or kneel to retrieve or replace items stored on low shelving.

• Standing: Daily able to stand for discussions in offices or on production floor.

• Travel: Rarely able to travel independently and at short notice.

• Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.

• Appropriate hearing/eye protection may also be required when visiting the shop floor

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

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