Claims Analyst

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

The Claims Analyst will investigate, evaluate, negotiate and resolve higher exposure claims arising from automobile and general liability incidents generally involving auto and structural property damage claims. The investigation includes gathering facts of loss, determining and evaluating coverage, liability, and damages, with the setting of proper reserves and in compliance with all laws, insurance company guidelines and McLane policies and procedures.

This position which will require the candidate to report and work from the office a minimum of four days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Claims Analyst II:

• Investigate, evaluate and negotiate auto property damage and structural property damage claims.
• Effectively work with and communicate information to and from clients, claimants, vendors, outside adjusters, attorney(s) and other internal and external resources.
• Investigate losses to determine source, scope, and extent of liability and damages, as well as identify and handle recovery from responsible third parties.
• Evaluate claims for proper reserve, liability, settlement, and payments.
• Make simple to complex liability evaluations and decisions involving disputed claims by applying multi-jurisdictional negligence schemes.
• Handle Arbitration filing as applicant and respondent
• Document and communicate all claim activities timely and effectively and in a manner that supports the outcome of the claim.
• Achieve fair, equitable, and timely claim disposition that is consistent with company expectations.
• Maintain positive relationships and creates a high level of customer service.
• Other duties may be assigned.

Qualifications you'll bring as a Claims Analyst II:

• Have a high school diploma or GED. However, a four-year college degree is preferred, but commensurate experience may be considered.
• Have 2-3 years of experience handling property damage claims or other types of claims in a similar field.
• Have the ability to be an effective team member who possesses excellent communication, organizational, and developed customer service skills with a high degree of motivation, team orientation and demonstrated ability to multi-task and prioritize.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/