Manager of Operations & Maintenance Planning (Business Processes)

The Manager of Operations & Maintenance Planning (Business Processes) oversees the information technology (IT), business functions and technical training of the Operation & Maintenance Department and management of 10 employees including one staff embedded in the Information Systems Department. In this capacity, the manager is responsible for the following:

* Implementing Information Technology - works with employees to determine software needs, manages selection of software including contracting management of vendors, develops implementation and staff training plans, manages cut over to and troubleshooting of new systems.

* Implementing Business Process Improvement Projects - works with staff and managers to learn job functions, informational needs and role of supporting software (ie, workflow), works with software applications to improve efficiency and value of information (data), works with other managers and staff to modify workflow and/or software accordingly.

* Directs the work of IT staff supporting SCADA and operational technology systems.

* General Business Support - provides analysis, training, user support, and administrative oversight for multiple work management systems.

* Acts as Department lead for hardware or software needs and requests

* Operating Procedures - develops and maintains standard operating procedures to support the Department.

The ideal candidate will have the following:

* Management experience with implementing new software systems for a large workforce

* Experience as a collaborative leader to effectively coordinate multiple stakeholders and interdisciplinary work groups.

* Background knowledge of best practices in operation and maintenance systems and experience working with people to identify and apply best practices, new perspectives, and solutions to current and future challenges.

* Experience with a variety of work management systems.

* Experience implementing information technology and business improvement projects.

* Exceptional interpersonal, writing and technical skills.

The annual salary is $171,180 up to $259,632. Initial placement within the range is based upon qualifications. Appointment is typically made at or below the control point ($222,540 per year).

EBMUD is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity, gender expression, marital or registered domestic partnership status, age for individuals over forty years of age, national origin, ancestry, disability (mental or physical, including AIDS and HIV), medical condition (cancer and genetic characteristics), genetic information, sexual orientation, military and veterans status, family or medical leave status, pregnancy, pregnancy disability leave status, or any other status protected by federal, state and/or local laws.

Any combination of education and experience that has led to the acquisition of the knowledge and abilities indicated above. Typical means of acquiring the essential knowledge and abilities is a combination of training and experience equivalent to:

1. A Bachelor's degree or its equivalent with major work in business administration, finance, planning, engineering, management information systems, or related fields and either:

2a. Four years professional analytical experience conducting business process analyses and preparing study recommendations to improve effectiveness of facility operations or maintenance processes for a large public utility; or

2b. Two years of supervisory experience as a superintendent or manager of operations, maintenance or construction for a large water production, treatment or distribution system which has included work process analysis; or

2c. Two years of supervisory experience as an analyst or engineer responsible for business process or data management improvements involving operations, maintenance, design or construction functions of a public utility.

Experience must have included work process analysis.

Must possess a valid California driver's license and have a satisfactory driving record. Must possess physical characteristics to perform the critical and important duties of the job.

Equivalent combinations of education and experience may be considered. To be considered under the "equivalent combination of education and experience" provision, it is your responsibility to include in your application materials written evidence of employment performed at the level of the typical duties of this position and/or coursework in subject areas directly related to this position. For more information, see our FAQ page at http://www.ebmud.com/jobs/job- resources/job-faqs-frequently-asked-questions/.

1.Submit a completed EBMUD application and the required supplemental question responses online at www.ebmud.com by 4:30 p.m., Friday, August 8, 2025. Only application materials submitted online during the filing period will be accepted.

2.Candidates must achieve a passing score on each test part in order to advance to the next step in the selection process.

3.All qualified applications and supplemental responses will be competitively evaluated, with those candidates receiving a passing score to be invited to a panel interview scheduled for early September.

4.Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 to 24 months.

5.The probation period for this position is 12 months. For those holding civil service status the probation period is 6 months.

6.All employment offers are conditional, pending the results of a Live Scan background screening. All selected finalists must participate in the Live Scan background screening process to remain in consideration for EBMUD employment.

As the first step in the selection process, responses to the supplemental questions must be submitted online with the regular EBMUD application. Please provide thorough, accurate descriptions of assignments you have personally performed. Should you respond with comments such as "see application" or "see resume" instead of addressing the questions directly, your application may not be considered.