Case Management Technician

Job Title: Case Management Technician

Location: Monmouth Medical Center

Department Name: Case Management

Req #: 0000202877

Status: Hourly

Shift: Day

Pay Range: $15.49 - $22.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

This position enhances patient care and the operation of the Case Management Department by arranging specific services for patients, assisting in organizing and maintaining department resource files and aiding professional associates of the Case Management Department.

Qualifications:

Required:

• High School diploma or equivalent
• Minimum of one year experience in a healthcare setting
• Familiar with and able to use medical terminology effectively

Preferred:

• Associate's Degree

Scheduling Requirements:

• Day Shift
• Full-Time
• 40 hours per week

Essential Functions:

• Assists in the delivery of the Important Message from Medicare letter to patient or family as directed by the Case Management team,
• Assists with the distribution of daily assignment as determined by the CM Leader,
• Assists the CM team with delivery of bedside Durable Medical Equipment and clothing as needed for a safe patient discharge,
• Arranges for discharge transportation to home and to the next site of care as communicated by the Case Management team,
• Updates Case Management team to inform patients/families of any possible financial responsibility,
• Arranges patient transfer to other health care facilities; confirms the appropriate means of transport with Case Management team and nursing staff; arranges with transport companies; and informs patient and/or family of arrangements,
• Generates reports and conducts reviews in the electronic health record and in the referral management system as directed by Leadership,
• Assists in the daily operations of the Department as directed by Leadership,
• Assists with providing patient information to post-acute next site of care or agencies as directed by Leadership and case management team for discharge planning,
• Issues Important Message from Medicare letter to patient or family as directed by the Case Management team in compliance with regulatory guidelines,
• Conducts bedside deliveries of Durable Medical Equipment, clothing, and any patient item needed during the stay and for discharge as communicated by the Case Management team,
• Prepares and enters initial referral information to facilities identified by the Case Management Team as early as possible as part of the discharge planning process,
• Updates referral information at the direction of the Case Management Team,
• Upon request of the case management team, transfers demographic and basic medical information as part of the home health referral process,
• Performs other duties as assigned,

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer