Senior Office Assistant - Receptionist

Lubbock

41748BR

Graduate School

Position Description

Performs clerical duties of a specialized or technical nature, which may be performed in a variety of settings. Responsibilities may include basic bookkeeping, typing, word processing, filing, sorting, posting, verifying, recording, and data coding and processing of moderate complexity. A general understanding of organizational policies and procedures and some expertise in the area of assigned work is required. Duties are performed under direction within established policies and procedures with job performance based upon completion of assigned tasks.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Answer telephones and direct callers to the appropriate staff member of the Graduate School.
• Greet and direct visitors to the appropriate staff member of the Graduate School.
• Take messages for various personnel.
• Provide basic information such as the department address, directions to the Graduate School location, the website, and other related information.
• Receive, open, sort, and forward incoming mail. Date-stamp incoming mail for Graduate Admissions, look up application-related and/or student information in various student databases. Assist with other related clerical duties such as photocopying, filing, cutting, labeling, and collating.
• Process graduate student requests for travel funding.
• Monitor/manage the email account pertaining to graduate student travel.
• Assist students and departments via email, phone, and in-person, with basic inquiries pertaining to the travel funding program.

Required Qualifications

Proficiency in written and mathematical processes as may be reflected by the completion of high school or the equivalent. One year clerical experience. Additional education and/or related experience to equal one year may substitute on a year for year basis.

Preferred Qualifications

• Prior experience as a receptionist or other related field.
• Excellent written and verbal communication skills.
• Basic competency in Microsoft applications including Word, Excel, and Outlook.
• Strong organizational and multi-tasking skills.
• Experience with administrative and clerical procedures, as well as using standard office equipment (copier, scanner, etc.).
• Ability to contribute positively as part of a team, be flexible and willing to help in different areas of the Graduate School as needed.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Occasional Duties

Assist the Enrollment Services staff during the Commencement ceremonies and other Graduate School events (e.g. the annual Fellowship Reception and the various graduate student competitions throughout the academic year) as needed.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Resume / CV

Optional Attachments

Professional/Personal Reference, Recommendation/Referral

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

14.06

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

None

Shift

Day

Schedule Details

8 AM to 5 PM, Mon-Fri

Grant Funded?

No

Job Group

Office and Admn Wkrs All Other

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.