Business Planning Growth & Optimization Manager

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

The position is accountable to meeting organization-wide needs, across the full scope and portfolio of services at LSS. Geographically, this role will focus primarily on Minnesota, with some research extending to neighboring states, nationally. This position operates primarily at a Senior Director and above level in the organization with Line of Service and Central Services leaders alike.

• Responsible for conducting market research on industry trends, competitor providers, new service expansion opportunities to inform strategy and planning at the organization and individual Line of Service level. Provide and monitor external benchmarks for the organization.
• Conduct internal business analysis to identify gaps in successfully positioning LSS for growth opportunities in our environment.
• Lead the development of business cases, forecast, and scenario models in collaboration with Line of Service leaders and the Finance department to evaluate new opportunities and initiatives and translate insights into actional recommendations.

Job Requirements:

• Bachelor's degree in Business, Economics, Marketing or related field required, or equivalent years of professional experience
• Three or more years' experience in research occupation, data analytics, strategic planning, process facilitation, and/or project management
• Highly thorough and detail-oriented
• Demonstrated high capacity for building relationships, leading cross-functional initiatives, and leveraging those relationships for growth
• Strong interpersonal and communication skills, including diplomacy, firmness, and the ability to provide constructive criticism as well as teach/guide others
• Moderate skills in financial modeling
• The capacity to be highly adaptive to different work/personal cultures and work from a racial equity lens
• Ability to work independently
• Strong presentation skills
• Valid driver's license and preferably access to a car

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.