Surgery Schedule Coordinator - Pediatric ENT & Audiology

General Description:

Under general supervision, responsible for maintaining the schedule for all surgeries. Responsible for quality assurance processes and compiling department statistical reports.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Coordinates the scheduling of all surgeries, taking into consideration such information as the desired date, priority of surgery, length of surgery, etc., to ensure the efficient use of surgery suites and staff.
• Maintains a 7-day surgery schedule to safe guard against computer down time.
• Notifies all necessary parties when changes must take place.
• Prints and distributes surgery schedules daily.
• Extensive customer relations' responsibility in coordinating schedules with physicians.
• Utilizes Patient Electronic Medical Record system to compile Quality Assurance statistics and creates daily reports related to efficiency of Surgical Department.
• Checks for physician orders and attaches order to patient medical record to ensure that patients are receiving appropriate care.
• Communicates professionally with physicians and physician office staff to ensure appropriate documentation is in place.
• Works closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach
• Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
• Assists in resolving patient concerns.
• Practice and adhere to the Code of Conduct philosophy and Mission and Values Statement

  General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: 0 - 3 years of experience required.

License(s)/Certification(s)/Registration(s) Required: None

Knowledge, Skills and Abilities:

• Good communication skills with the ability to manage multiple priorities in an effective manner and communicate information calmly.

• Ability to work under stress.
• Computer Skills - strong computer skills with knowledge of computer scheduling applications and Electronic Medical Record system.
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills - able to work effectively with other employees, patients and external parties
• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems