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Substance Abuse Case Manager

The People Concern
23.75 USD-26 USD
medical insurance, dental insurance, vision insurance, flexible benefit account, paid holidays, sick time, 403(b)
United States, California, Simi Valley
Jul 22, 2025

Position: Substance Abuse Case Manager


Location: Kensington Campus 45244 32nd St West, Lancaster, CA 93536


Schedule: Monday-Friday, 8:00am-4:30pm


Reports to: Program Manager



Job Description Summary:


With the support of and in partnership with the Kensington Mental Health Services team, the Substance Abuse Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in their recovery from substances and in regaining control over their lives. The Substance Abuse Case Manager serves as a primary case manager, provides information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.


Job Description Essential Duties and Responsibilities:


* Utilize harm reduction, social, environmental, and motivational strategies to support members, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
* Provide linkage and referrals to outpatient and residential substance abuse treatment.
* Maintain a Caseload and provide ongoing substance use services to 20 clients in either Interim Housing or Project-Based Housing at Kensington Campus.
* Collaborate and Coordinate services with Interim Housing, Project-Based Housing, and Mental Health Treatment Teams.
* Encourage and promote an environment that is strength-based to assist clients in meeting their individual goals
* Provide linkage to stable housing and other supportive services as needed to assist clients in obtaining housing stability, in addition to client advocacy, case management, and benefit establishment.
* Facilitate substance abuse groups and support the coordination of substance abuse Panels on campus.
* Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
* Coach members individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed resources in the community.
* Provide referrals to allied critical healthy living services for members on caseload.
* Input case notes into the Exym system.
* Document and account for the time spent on client contacts and activities in the client record according to Department of Mental Health standards.
* Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health, and behavioral health community resources, and utilize these to provide comprehensive, wrap-around services to members
* Capable of assisting in crisis situations.


Qualifications:


* High School diploma or GED; Associates or Bachelor's degree in related field preferred
* Certification in substance abuse counseling (CAADE and/or CAADAC preferred)
* Minimum two years' experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility (experience in a dual-diagnosis setting preferred)
* Able to work in a high tolerance Harm Reduction model with members who have multiple barriers
* Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
* Detail oriented with excellent time management, organizational, written, verbal, and computer skills
* Able to work evenings and weekends
* Able to learn quickly and work effectively with diverse individuals and with minimal supervision
* Able to obtain and maintain CPR/First Aid certification
* Have a valid California Driver's License with an acceptable driving record
* Able to transport members in your vehicle


Preferred Qualifications:


* Knowledge of 12-Step organizations, culture, terminology, and literature
* Working knowledge of the criminal justice system
* Certification as an Anger Management and/or Domestic Violence facilitator
* Bilingual in English/Spanish
* Minimum 30 WPM typing speed


Work Environment:


* Office environment
* Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
* On occasion walk or drive to different local sites
* Will necessitate working in busy and loud environments
* Will be exposed to elements like cold, heat, dust, noise and odor
* May need to bend, stoop, twist, and sit throughout the day


EXPECTED BEHAVIORS OF ALL STAFF



  1. Act as a role model
  2. Demonstrate a sense of responsibility
  3. Continuously learn and improve
  4. Acknowledge your own areas of improvement
  5. Hear and provide honest, specific and direct feedback
  6. Create an environment where everyone is welcomed valued and respected
  7. Collaborate



Equal Opportunity Employer


The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.


About the People Concern


The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.


Benefits & Perks



  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
  • The People Concern University & Certificates
  • Corporate Discounts

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