Insurance Specialist

AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of an Insurance Specialist I or Insurance Specialist II to join our Washington Lending and Insurance department in Spokane, Washington. This full-time position reports to the Director, Operations and is accountable for assisting with providing high quality, profitable and constructive insurance products and related services to customers.

After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend. Employees are expected to continue working from their office location a minimum of 60% of the time.

Compensation Information

The base salary range for this position in Spokane, Washington is:

Level I:
Typical starting range: $39,000 - $50,600
Full base salary range: $39,000 - $56,400
Annual performance-based incentive target is 6% of base.

Level II:
Typical starting range: $43,100 - $57,400
Full base salary range: $43,100 - $64,600
Annual performance-based incentive target is 6% of base.

Job Requirements

• Gather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents, or reports.
• Accurately key and adjust verified customer information for review and action by agent or others.
• Monitor follow-up requirements in assigned areas.
• Comply with appropriate regulations and procedures in completion of applications, forms, documents and reports.
• Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone and taking messages as required.
• Assist in maintaining a high degree of data integrity by maintaining accurate databases.
• Maintain industry knowledge through ongoing crop insurance educational training and seminars.
• Effectively work with customers, outside parties and colleagues.
• Adhere to appropriate counterparty and vendor management protocols as described in company procedures.
• Represent and communicate the values, purpose and mission of AgWest.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.
  

Minimum Requirements

• Effective written and verbal communication skills and ability to adapt as appropriate for various audiences.
• Ability to work independently and as part of a team.
• Exceptional customer service orientation in person, in writing, and over the phone.
• Demonstrated commitment to personal accountability and responsibility in the workplace.
• Proven ability to consistently arrive on time and maintain regular attendance in accordance with company policies.
• Insurance or general office function experience.
• Strong organizational skills.
• Ability to efficiently and effectively work in a fast-paced environment with shifting priorities.
• High school diploma or equivalent.
  

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

Job level and starting annual salary will be based on a variety of factors including but not limited to experience, education, certifications/licensure, internal equity, location, business needs and market demands. The listed compensation and benefits information is accurate as of the posting date. AgWest reserves the right to adjust compensation for all positions and modify or discontinue benefits programs at its sole discretion, subject to applicable law.

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.