Sr. Analyst, SBS Operations Initiatives

The SBS (Sherwin Business Services) Ops Initiatives Sr. Analyst will play a critical role driving initiatives that bring our shared services organization's global service delivery model to life. This role's responsibilities include the review and due diligence of potential projects, development and coordination of project plan activities, facilitating knowledge transfer sessions, conducting post-Go Live value-added assessments, and other activities that fall under our standardized methodology. Most initiatives will have a finance/back-office focus.

This individual will assist with building and enhancing our project templates and dashboards, including in our designated digital project management tool, Smartsheet. This role will interact with individuals of multiple levels within the organization across different regions and will be expected to lead all assigned projects through influence, relationship management, strong communication, and organizational skills. This individual will play a key role in expanding SBS' culture of continuous improvements to allow teams to work more efficiently on a global scale.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

CORE RESPONSIBILITIES AND TASKS

Drive Workstream-Specific Initiatives:

• Act as one of the program's Workstream Leads to coordinate project plan activities tied to the delivery of our global service delivery model, ensuring that activities are well defined, correctly prioritized, and remain on track
• Identify and mitigate project risks
• Facilitate project meetings, summarizing and following up on identified action items, risks, issues, decisions, and escalations
• Lead 2-4 individual projects in one or more workstreams utilizing the program's standardized methodology
• Analyze processes to recommend and facilitate automation, harmonization, cost savings, and optimization improvements
• Encourage use of best practices with key project stakeholders, including service delivery team members

Provide Global Program-Level Support:

• Maintain program-level status updates and other information in Smartsheet, PowerPoint presentations, and other materials
• Work with other Workstream Leads to ensure project and workstream-specific information is regularly updated in Smartsheet and other locations
• Take an active role in creating, improving, and standardizing SBS Operations project templates, presentations, and other materials
• Lead other program-related initiatives as needed

POSITION REQUIREMENTS

FORMAL EDUCATION:

1. Required:

• Bachelor's degree in Business, Finance, or a related field, or in lieu of related degree, at least 3 years of experience in finance and/or project management roles
• Willingness to occasionally lead or participate in online meetings outside of normal working hours
  1. Preferred:

KNOWLEDGE & EXPERIENCE:

Required:

• 3+ years of project management or heavy project coordination experience
• Excellent communication, stakeholder management, and organizational skills
• Ability to manage priorities in a fast-paced work environment

Preferred:

• Back-office and/or General Accounting experience strongly preferred

• Experience working in a shared services environment

• Process improvement knowledge
• Experience with Smartsheet or similar project management tool

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Must have the ability to work in a fast-paced environment and perform consistently, multi-tasking as necessary, and demonstrating excellent communication and organizational skills.
• Must have an aptitude for learning new processes.
• Ability to interact with all levels of management using strong written and verbal communications.
• Must demonstrate an aptitude for grasping new processes and technologies, and adapting them to S-W business rules
• Willingness to occasionally lead or participate in online meetings outside of normal working hours

1. Preferred:

• User experience and knowledge to improve processes

• Smartsheet

• Microsoft Office tools

Travel: 10%