New

Help Desk Analyst

TEKsystems
$25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Columbus
Jul 24, 2025
Description Contract Position Summary FCDC is seeking a Help Desk Contractor to join our team. Assign rights to applications. Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services. Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications. Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls. Deletion and disabling of users. Regularly scheduled cleanup of accounts. Remediation of issues related to user accounts. Management of secondary accounts and privileged access accounts. Solid technical experience with service desk and desktop support Basic understanding of the operations of the Active Directory. Basic understanding and operations of Outlook. Should be able to impact day one of this project. Basic endpoint deployment knowledge. Configuration of new device procurements Deliveries of new procurements E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment Basic understanding of and operation of ITSM Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, Enterprise IT, and related team members. This may include a hands-on technical assessment. Candidates must provide relevant professional references Skills* Active Directory, Outlook, Help desk, ITSM Experience Level Expert Level Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Jul 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.