Business Manager
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Jul 25, 2025 | |
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OverviewAre you seeking an opportunity to make a high impact in an evolving environment? Do you excel at managing complex, competing priorities while driving effective cross-team collaboration and accountability? Does customer engagement and managing a stellar communication schedule give you energy? If so, this role is for you! The New Defense Industrial Base (DIB) Operating Unit (OU), in the MCAPS Americas Organization, is looking for an experienced and driven Business Manager to lead key aspects of the new DIB OU Leader's communications and customer and partner engagement operations. In this role, you will work closely with the OU Chief of Staff to shaping and executing the CVP's communications strategy, lead impactful programs and events, and support the OU leader in fostering their customer engagements. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelops communications, core messaging, and narratives for the DIB OU's business priorities, mission, and managed communities Run the OU Leader rhythm of business for internal and external communications, which may include managing and updating OU SharePoint, ghost-writing communication emails, maintaining OU Leader social media presence, and maintaining consistent engagement with executive sponsored customer accounts Act as a single point of contact for internal or external OU Leader engagement requests, from speaking opportunities to customer/partner escalations Establish customer engagementstrategy and executionmodel for theOU Leader, aligning the team's strategy, goals and objectives. Coordinate and manage to closure all customerissuesdirected towards the OU Leader including organizing resources to resolve, preparing andsummarizing info to the leader, engaging the right owners or SMEs who should take execution ownership of resolving the issues. Organize executive visits, including global events with customers and/or partners. Manages cross-team projects as needed to meet the changing business environment and business needs. Engages projects/programs while executing aspects of projects/programs for larger areas, including work on strategic efforts that require hands-on experience which may be across multiple disciplines. | |