FINANCIAL SERVICES INVESTIGATOR 3 - 07292025-69748

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF COMMERCE & INSURANCE, SECURITIES DIVISION, DAVIDSON COUNTY

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in finance, criminal justice, or accounting and professional experience equivalent to three years in one or a combination of the following: 1) financial examination of banks, insurance, or securities, or 2) financial fraud investigations.

Substitution of Experience for Education: Graduation from an accredited college or university with a bachelor's degree and professional experience equivalent to four years in one or a combination of the following: 1) financial examination of banks, insurance, or securities, or 2) financial fraud investigations.

Substitution of Experience for Education: Experience in banking, financial services, auditing, accounting, law enforcement, risk management, or other investigative fields may substitute for the required education on a year-for-year basis, for a maximum of four years.

OR

Three years of full-time professional financial services investigation experience with the State of Tennessee.

NSQs: Possession of a certification by the Association of Certified Fraud Examiners as a Certified Fraud Examiner (CFE).

A valid motor vehicle license must be required for employment.

Overview

This classification functions at the advanced working level with a moderate sized workload. An employee in this class is responsible for conducting multi-faceted financial investigations of routine or complex difficulty related to securities or insurance fraud, which includes performing all investigatory duties and collaborating with internal and external personnel relevant to each case. This class differs from that of Financial Services Investigator 2*, in that an incumbent of the latter conducts less complex investigations.

Responsibilities

1. Conducts preliminary investigations of alleged insurance or securities fraud to determine if a violation of Tennessee Insurance Law, Tennessee Securities Acts and Rules, and other related regulations or statutes have occurred through requests for additional documentation and a series of interviews. Compares allegations against information in insurance or computer system data, financial spreadsheets, offering documents, prospectus, and other financial records to determine if there is adequate predication for a full-scale investigation. Preliminary investigation findings are forwarded to the Financial Services Investigation Unit Director.
2. Analyzes preliminary investigation findings to determine if other resources are needed or other subjects are involved. Interviews witnesses and respondents to substantiate allegations of fraud. Compares bank, insurance, and stock records and other financial data of an individual or company to financial records of the respondent's insurer, vendors, customers, or banks to determine the accuracy of financial reports. Compiles a detailed report of investigation including interviews, video/audio recordings, and supporting documentation regarding applicable laws and rules. Post investigation findings are forwarded to the Financial Services Investigation Unit Director.
3. Works with departmental leadership and staff including Assistant Commissioners within the agency to determine an appropriate outcome concerning conclusions reached during an investigation.
4. Collaborates with agency legal division to determine an appropriate outcome concerning conclusions reached during an investigation by scheduling witness participation for hearings, serving subpoenas, and assisting with interviews. Partners with agency legal division to prepare investigator for hearing testimony.
5. Works with external agencies (local/federal law enforcement, District Attorney's office, Attorney General's office, etc.) to coordinate enforcement of penalties for violations of administrative and/or criminal action determined through the investigation.
6. Collaborates with regulators from other states and jurisdictions to gather information and review complex multi-state investigations.
7. Communicates with potential witnesses in a fraud investigation hearing in order to schedule witness participation and provide pertinent information regarding the case.
8. Maintains an advanced working knowledge and reviews reports for software used by the Securities Division including State Based System (SBS-NAIC), FINRA's Central Registration Depository (CRD), and background/identity search systems. Serves as a subject matter expert on laws and rules of Tennessee Insurance Law, Tennessee Securities Acts and Rules, and other related regulations or statutes.
9. Assists section Director with reviewing reports and leading meetings. Provides recommendations to the internal leadership team regarding policies and processes utilized in the work unit.
10. Reviews bi-weekly reports sent by section administrative assistant to ensure compliance with internal and regulatory deadlines. Provides case updates on high-profile investigations on monthly reports to be submitted to the division's Assistant Commissioner.
11. Trains other Financial Services Investigators.
12. Coordinates and conducts educational outreach events.

Competencies (KSA's)

Competencies:
1. Drives Results
2. Instills Trust
3. Manages Complexity
4. Manages Ambiguity
5. Communicates Effectively

Knowledges:
1. Economics and Accounting
2. Customer and Personal Service
3. English Language

Skills:
1. Critical Thinking
2. Complex Problem Solving
3. Time Management
4. Judgment and Decision Making
5. Social Perceptiveness

Abilities:
1. Written Comprehension
2. Deductive Reasoning
3. Inductive Reasoning
4. Information Ordering

Tools & Equipment

1. Basic Office Equipment
2. Laptop/Computer

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.