IT Specialist

About Us: McWane Ductile stands today as North America's leading and most experienced ductile iron pipe and poles manufacturer and supplier. Building iron strong utilities for generations since 1926, we are a family-owned company with a rich history and a vital role in securing the future of America's water infrastructure for generations to come.

This position will support workforce users, complete hardware/software installations in a Microsoft environment. Will install, configure, upgrade, troubleshoot and repair computer hardware/software, printers, and switches. Outstanding customer support is required.

Basic Duties and Responsibilities:

• Provide exceptional user/customer support
• Procure, install, and maintain network and computer hardware and software
• Manage software licensing
• Manage user and computer accounts in Microsoft Active Directory
• Analyze and isolate issues with network, switches, and computers throughout the plant
• Monitor networks to ensure security and availability to specific users
• Maintain facility's individual computers as well as printers
• Trouble shoot and repair computer issues
• Manage facility security systems including surveillance and access control systems.
• Participate in weekly security meetings.
• Direct contractors on IT related projects

We offer a competitive compensation and benefits package. Professional references, education and background checks will be conducted, and post offer/pre-employment drug screen will be required.

Apply online at https://www.mcwaneductile.com/careers/

Classification: Exempt Position

Reports to: IT Manager

Date: 07/11/2024

Work Environment: Heavy Industrial Setting will occasionally work around molten metal in a loud environment.

Physical Demands: Standing, bending, squatting, work that may involving lifting to 50 lbs.

Position type and expected outs of work: Full time hours, work schedule is 8:00 AM - 5:00 PM, additional hours as needed and schedule subject to change.

Travel: Some travel may be required.

Minimum Qualifications:

• Bachelor's degree in computer science or related field experience preferred
• 2+ years' experience in an IT Specialist / support role
• Self-starter / go-getter
• Proficiency in Excel, Word, and PowerPoint (or similar)
• Must be hands on and prepared to work in a heavy industrial environment, you will get dirty
• Must have some flexibility in their work schedule to meet department and plant needs. Including after hours support and occasional weekend support

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.