Site Reliability Engineer - Assistant Vice President

Job Title Site Reliability Engineer

Corporate Title Assistant Vice President

Location Jacksonville, FL

Overview

As a Remote Access Site Reliability Engineer on our End User Computing team, you will be a key member of the team making the Bank's hybrid working model possible. As a skilled member of a global team supporting our SASE products, you will partner with your engineering and product colleagues inside and outside your core team to detect and respond to issues, prepare and execute Disaster Recovery plans, and plan and implement safe scalable changes in a blend of Agile ceremonies and ITILv4 process. Your colleagues rely heavily on our product set to deliver their work daily - join us and help keep the Bank working reliably and safely every day!

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

What You'll Do

• Ensure the reliability and availability of our Remote Access platforms - we leverage a SASE platform that we are continuously improving, you will need an engineering mindset to understand change being proposed, potential risks and impacts, and mitigation strategies to drive safe change on this platform

• Ensure availability of underpinning ZTNA infrastructure on Linux platform - your Linux skills will be key to app-level troubleshooting and support

• Develop strategies to detect and respond to issues on our platforms, provide self-healing or self-service options for impacted end-users, and consumable technical and end-user knowledge for the platform

• Participate in and contribute to drafting of post-mortems when something goes wrong

• Be a strong technical resource to share and exchange knowledge with your squad mates as well as support teams across the Bank, enabling our teams to continuously learn and better respond to issues

Skills You'll Need

• Bachelors degree or equivalent is required

• Extensive knowledge of networking concepts, proven experience in a networking role or a role supporting or engineering SASE solutions, Proven experience with Linux platforms, preferably Red Hat

• Understanding of Agile and/or ITILv4 concepts, experience working in an Information Technology (IT) Service Management platform like ServiceNow

• Proven experience in a Level 3 support, engineering, or Site Reliability Engineering function that would show your ability to apply logical engineering concepts to solve problems, understand issues, and understand change as an expert on your platforms, and at least a basic level on other technology platforms to enable you to work collaboratively across teams on issues

• Understanding of Azure and Entra ID, Enterprise Applications, SAML authentication, SCIM provisioning, and Conditional Access

Skills That Will Help You Excel

• Experience working in large enterprise organizations, or working across global locations

• Understanding of Site Reliability Engineering concepts

• Experience with any SIEM (ie Splunk), writing queries, generating reports and analysis based on a suspected problem

• Experience with any cloud-based computing, preferably Azure app Landing zones

• Scripting in Python or PowerShell, experience working with Microsoft Power Platforms, Azure Runbooks, or similar

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $78,000 to $111,800. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to viewDeutsche Bank's Equal Opportunity Policy Statementand the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act; andEmployee Polygraph Protection Act.