Tax Resource Manager

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

We are seeking a dynamic and strategic Resource Manager to join our growing public accounting firm. This role is responsible for the effective scheduling and deployment of client-facing teams, ensuring optimal utilization, and balancing client demands with employee development and availability. The ideal candidate will bring strong analytical capabilities, workforce planning expertise, and a solid understanding of financial metrics to support business performance and operational efficiency.

Key Responsibilities:

• Staff Scheduling & Resource Allocation
  • Manage and maintain scheduling of client service teams across multiple engagements, service lines, and clients
  • Match staff skills and availability with client needs and engagement requirements
  • Continuously monitor and adjust assignments to adapt to changing client priorities or staff capacity

• Productivity & Utilization Management
  • Analyze utilization data to ensure efficient deployment of resources
  • Identify under- or over-utilized team members and recommend adjustments
  • Partner with service line leaders to optimize team performance

• Workforce Planning
  • Collaborate with HR and department leads to forecast staffing needs based on business growth, seasonality, and pipeline projections
  • Contribute to hiring and onboarding plans based on future demand
  • Support strategic initiatives such as upskilling, cross-training, and succession planning

• Financial Acumen
  • Understand and track budgets, revenue targets, and staff cost allocations to support profitability and project health
  • Provide insights on resource cost efficiency and billing capacity
  • Assist with projection models and operational planning aligned with financial goals

• Collaboration & Communication
  • Work closely with Partners, Engagement Managers, and HR to align resource decisions with client service goals and employee development plans
  • Communicate scheduling decisions clearly and professionally, balancing client demands with internal considerations
  • Act as a trusted advisor to business leaders on resourcing strategies

Qualifications:

• Bachelor's degree in Business, Accounting, Finance, Human Resources, or related field
• 3-5+ years of experience in resource management, workforce planning, or operations within professional services (ideally public accounting)
• Strong analytical skills and comfort working with resource planning tools, Excel, and business intelligence platforms
• Proven ability to thrive in a fast-paced, deadline-driven environment
• Excellent interpersonal, communication, and negotiation skills
• High level of professional integrity, discretion, and judgment
• Experience with scheduling systems or ERP platforms (e.g., Retain), a plus

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.