Administrative Officer 2- Outside Lab- FT Day Shift

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

Under the direction of the Sr. Supervisor of Support Services, provides support, assistance, and analysis of all aspects of the outside lab testing area of the laboratory, including monthly utilization reports, cost analysis of reference lab pricing, monthly outside lab reimbursement statistical reports and reconciling of invoicing. This employee plans, organizes, coordinates, implements and evaluates send-out training for new and current employees. Establishes monitors and maintains reference lab accounts, including verification of licensure, reviewing lab pricing, updating special procedures (infectious sample transport) and maintaining contact with reference lab representatives. Working in Support Services as an operational lead for hospital lab assistants/ phlebotomists regarding send-out issues and serves as a primary external customer services link as well as the technical resource to all laboratory staff for outside lab testing. Works with multiple divisions, medical center departments, and faculty and staff to provide knowledge of send-out procedures and policies, and provides administrative support to the director including preparing send out statistical information. Monitors and troubleshoots courier activities and lab staff specimen processing activities, and relays information to supervisors. Conducts data analysis related to all send-out issues, presenting recommendations for the implementation of new tests in the Pathology Department from that analysis. Creates Standard Operating Procedures for sending out samples to approved Reference laboratories.

Required Qualifications:

• Working knowledge of laboratory procedures
• Skill to analyze, organize and independently prioritize work assignments
• Must demonstrate customer service skills appropriate to the job
• Excellent written, verbal and interpersonal communication skills
• Excellent problem solving skills
• Excellent PC skills to design and maintain custom databases, produce reports, and capture and manipulate data
• Demonstrated experience and thorough working knowledge of Microsoft Word, Excel and database applications
• Demonstrated ability to manage multiple tasks
• Bachelor's Degree and two years of experience in Administrative Analysis or equivalent combination of education and experience
• Ability to establish and maintain effective working relationships across the Health System
• Ability to act independently to solve problems and develop recommendations

Preferred Qualifications:

• Knowledge of UCI policies and procedures

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.