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Card Operations Administrator

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Aug 08, 2025

Job Title:

Card Operations Administrator

Location:

Block 23

What you'll do:

As a Card Operations Administrator, you'll be responsible for supporting the daily operational processes related to the bank's card services, including debit and commercial credit cards. In this role, you'll be responsible for performing debit and commercial credit card inquiries and/or maintenance requests in accordance with established policies and procedures.
  • Responsible for performing debit and commercial card data entry, actionary functions, and creating new card accounts.
  • Perform assigned quality assurance. Handle debit and commercial card maintenance and inquiries.
  • Work assigned indexing of daily, weekly, monthly and quarterly standard reports for all card transactions.
  • Maintain accurate and up-to-date cardholder records in the bank's systems.

What you'll need:

  • 1+ years of related experience in Loan Administration or similar field.
  • High school diploma required.
  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate experience in operations, including data entry, work requests through a workflow tool.
  • Entry level to intermediate experience with either debit or credit cards.
  • Intermediate speaking and writing communication skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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