Supervisor, Client Success - Spectrum Reach

Charter Communications
United States, Texas, Dallas
Aug 09, 2025
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Spectrum Reach, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com. As a Supervisor on the Sales Operations team, you'll manage and motivate a team to ensure excellent customer service to both internal and external customers. Your time management and communication skills will be essential in meeting internal needs and deadlines. If you enjoy variety in your daily work environment, supportive and motivated teams, and the opportunity to make a difference in each client's business, then Spectrum Reach is the place for you. WHAT OUR SALES OPERATIONS SUPERVISOR ENJOY MOST... Leading regular meetings with the Sales Operations team Managing all traditional and digital orders for sales team Actively engaging with managers, clients, and customers by presenting information and responding to questions Curating reports, business correspondence, and procedure manuals Effectively communicating with peers, co-workers, key clients, and supervisors in written and verbal form Spectrum Reach's Sales Operations team is a high-performing culture that plays an essential role in delivering cutting-edge advertising solutions to our clients. On any given day, you'll find yourself balancing multiple competing priorities, collaborating with internal teams, and building relationships with key internal stakeholders. If you're someone who embraces change, partnership, and the pace of innovation, you'll be empowered to succeed here. WHAT YOU'LL BRING TO SPECTRUM REACH... Required Qualifications Experience: 2+ years in Media Sales or as a Media Buyer Education: Bachelor's degree or equivalent work experience Technical Skills: MS Office, Salesforce, Strata software, and Nielsen as well as other relevant software packages Skills: Detail-oriented, adapt well to change, multi-task and prioritize tasks well Abilities: Decipher between client needs, for example 'branding' campaigns VS 'call to action' and the difference between those schedules SPECTRUM REACH CONNECTS YOU TO MORE... Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: We invest in your learning and provide paid training and coaching to help you succeed Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed Apply now, connect a friend to this opportunity or sign up for job alerts! AOP404 2025-58666 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.