Payer Maintenance Coordinator

Career-defining. Life-changing.

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

About this role:

At iRhythm, we are redefining how cardiac care is delivered through innovative technology and data-driven insights. Our mission is to improve patient outcomes and transform the healthcare experience. We're looking for a strategic and experienced Payer Maintenance Coordinator to join our team and help with the operational and strategic performance of our end-to-end revenue cycle (order to cash). The Payer Maintenance Coordinator is responsible for ensuring payer contracts and configuration data are accurate, timely, and complete across our billing platforms. You'll play a vital role in preventing denials and supporting clean claims by maintaining payer setup and supporting cross-functional coordination.

Our work environment is fast-paced and collaborative, driven by a passion for delivering innovations that improve the quality of health care and patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

• Accurately input and maintain payer information to support efficient claims processing and enhance revenue cycle performance.
• Support EHR provider onboarding through payer entry, alignment and mapping efforts.
• Review and validate payer contracts, ensuring all required checklists and documentation are complete and accurate to uphold data integrity.
• Update and manage payer contract details and rate information within internal systems such as Salesforce and ZIO Suite.
• Ensure timely and accurate upload, validation, and maintenance of billing-related payer data.
• Collaborate cross-functionally with Market Access, Strategic Payer Partners, RCM Commercial Liaisons, and Billing Vendors to resolve data discrepancies and clarify payer information.
• Participate in SOX-compliant documentation and audit activities to ensure regulatory adherence.
• Contribute to special initiatives, including payer data cleanup efforts and system enhancement projects.
• Perform additional duties as assigned to support departmental goals and operational efficiency.

About you:

Experience:

• 2-4 years of experience in billing, payer maintenance, or health insurance operations
• Familiarity with denial codes, claims adjudication, and reimbursement workflows
• Proficient in Microsoft Excel and CRM systems (Salesforce preferred)
• Detail-oriented with a strong sense of urgency and accountability
• Ability to co-lead payer initiative projects and execute associated tasks

Skills:

• Strong attention to detail and data accuracy
• Proficiency in Microsoft Excel for data entry, validation, and audits
• Familiarity with CRM or contract management systems (Salesforce preferred)
• Understanding of payer contract structures, plan codes, and rate tables
• Basic knowledge of healthcare billing and claims adjudication processes
• Familiarity with denial codes and common claim rejections
• Ability to follow documentation standards (SOX compliance or similar)
• Effective communication and collaboration skills with internal teams
• Strong time management and ability to meet tight deadlines
• Problem-solving mindset with accountability and follow-through

Education:

• Bachelor's Degree in Healthcare Administration, Business, or a related field preferred.

Preferred Qualifications:

• Ability to navigate complex payer landscapes networks.

What's in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives.iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121