Technology Support Coordinator

The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at TitleIX@stfrancis.edu.

This position is the head of the front-facing technology support operations student labor pool, and performs additional computer network and technology user support for the University. This position assists in the procurement of equipment and the management of student personnel within the Technology Support Center ( TSC). This includes hiring, scheduling and training the student workers within the TSC. The coordinator is charged with ensuring that any support needs brought into the front-line TSC are responded to in a timely and effective manner as reported by end-user satisfaction. The coordinator is a hands-on role that will require personally answering phones, maintaining class or lab technologies, and providing help desk support to students, faculty and staff.

Administrative position with a minimum expected 40 hours, typically Monday-Friday. Occasional evening and weekend work hours required; may include holidays.

Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.